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tomtom support

 
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SeanPower
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Joined: Jun 06, 2005
Posts: 3

PostPosted: Mon Jun 20, 2005 9:22 pm    Post subject: tomtom support Reply with quote

HI Guys,

Just wondering if any 1 knew if tomtom support had left this world as I emailed them twice last friday and havent heard anyhing back.

Anyone know
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asuweb
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Joined: Jun 06, 2005
Posts: 12
Location: Cumbria

PostPosted: Mon Jun 20, 2005 9:29 pm    Post subject: Reply with quote

They are probably trying to find a suitably unhelpful reply.

My advice is browse this forum and you will probably find the answer here. It seems that the users of this forum know more about TomTom Navigator that TomTom themselves
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JNeail
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Joined: May 17, 2005
Posts: 16
Location: Atherstone, Warks, UK

PostPosted: Mon Jun 20, 2005 9:33 pm    Post subject: Reply with quote

Hi Seanpower

I've 3 outstanding queries with TomTom Support all now nearly 9 days old. However today I got the following reply to my 1st question about TTN5 suppressing background applications and alarm/alert pop-overs and access to the start button etc:

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

Thank you for allowing us to be of service to you.

To send your reply on this answer, click here to return to our support site. From here you will have the possibility to update your question. E-mails sent directly via your e-mailing program will not arrive at our customer support.


Subject
Hi Folks Just received/installed TomTom Navigator 5 upgrade (Thanks). However...

Discussion Thread
Response 20/06/2005 02.05 PM
Dear Mr Neail,


Regarding contacts being locked.. We will report this to the test team


With best regards,

The TomTom Customer Support Team


Seems that some of these things are 'NEWS' to them???? 8O

I think someone at TomTom Support should have a look on this forum... that'll keep the 'Test Team' busy until the next release!

Regards
Jaime
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asuweb
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Posts: 12
Location: Cumbria

PostPosted: Mon Jun 20, 2005 9:38 pm    Post subject: Reply with quote

TomTom should just refer all technical questions to this forum, it would save them so much time in having to create answers which just go to show their incompetence. If they did this, maybe they would spend some more time actually fixing their application
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