TomTom 5 is no good!!!

MR_WHITE · Occasional Visitor Joined: Feb 19, 2004 Posts: 34

I think that TomTom 5 is a big let down (i'm on a glad I didn't waste money on it). First of all I had problems setting up my Bluetooth GPS receiver, then problems setting my home address! it insists that I live 200yards further down the road than i do! There is 2 roads not far from me that has been close for four to five years but Tomtom 5 still insists that they are open. They seriously need to sort problems out like this If they expect people to buy their product!!! Ive gone back to TT3.07

TT5 is no good!!!!

Asghar · Occasional Visitor Joined: Jun 13, 2005 Posts: 19

I am not too fond of the update either as TomTom 3 had a much nicer interface.

Also when searching for an address the streets that appear cover almost the entire lenght of the screen meaning most of the time you can't even see the first part of the postcode. This makes it very difficult as for popular street names you can't see if the street is in the area you want.

TomTom 3 (right picture) always showed the first four digits of the postcode so you could choose the street in the area you want.

s3dbw · Regular Visitor Joined: May 07, 2004 Posts: 203

Have to agree, like many other comments on this forum, I think TTN5 is a retrograde step, the program is not as user friendly and while I am sure that 3rd party software like checkpoint will eventually become available to overcome the deficiencies in the program, it is liittle consolation to those who have parted with money to buy or upgrade to TTN5.

I have also reverted back to TTN3.07, which I find much more user friendly.

Peter Kessler · Posted: Tue Jun 14, 2005 10:08 am Post subject:

I'm generally happy, mainly because of two improvements:

1) Seeing road names on the 3d map is really useful
2) Being able to stick to the routing option (such as fastest, shortest) instead of always reverting to fastest when you go off route. This is worth the upgrade in itself if you ask me.

But I agree with the niggles. My two main gripes are:

1) There seems to be a bug that prevents contacts integration on ipaq 3970s
2) You can no longer select a location as departure or destination while browsing the map in planning mode. This used to be a really helpful tool if you didn't know the house number or crossing. You could just pick a spot and set it as departure or destination. The workaround I've found is to select such points as POIs, then start the planning again using the new POIs as start and end. Afterwards delete them. But what a palaver!

And then there's the TeleAtlas maps. So far I've seen no improvements on the previous ones. The scores of roads in North London that were mis-named have not been touched, and there are other glaring errors such as Camden High Street (the main road north out of central London) being shown as two-way when it's actually one-way. I think TeleAtlas are complacent and lazy, and I wish there were some way of bringing them to task.

AndyCr15 · Posted: Tue Jun 14, 2005 10:09 am Post subject:

Have you guys fed back your feelings to TomTom? It's all well and good moaning on here, give them a chance to correct what you feel is wrong by letting them know Smile

If enough people moan, maybe they will make the necessary changes in future patches.

I agree, in many ways they have taken a step backwards, its just not as easy to use now, but some of the features are a lot more powerful than TT3 so I'm going to stick with it.
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Peter Kessler · Posted: Tue Jun 14, 2005 10:13 am Post subject:

I haven't - but I will. Only got it yesterday!

Doesn't this forum have a method of collecting comments and then passing them to TomTom with greater sway than us mere individuals?

JokerNI · Occasional Visitor Joined: Jun 24, 2004 Posts: 14

Based on pass experiences with TomTom support is it worthwhile emailing them? Their customer support is quite simply crap At least here we can discuss issues and combing user knowledge even resolve some issues.

spile · Regular Visitor Joined: May 08, 2004 Posts: 163

ahardie · Occasional Visitor Joined: Nov 14, 2004 Posts: 44

I agree with the posters above about pushing TomTom to correct the faults in TomTom 5. As far as discrepencies in the mapping though wont the fault still be there until next years upgrade? And how many of us have thought every time we come up againt a fault in the maps in TomTom 3 that at least the next release would be better?

lbendlin · Posted: Tue Jun 14, 2005 1:35 pm Post subject:

Mapping errors are like elections. You can complain about them AFTER you have reported them to TeleAtlas and they haven't included the fix in the next release.

Just moaning about the error may help psychologically in the short term but that's about it.

TomTom - like all the other companies - tend to ignore the "wishlists" compiled by forums like this one. Thousands of individual mails have a much bigger impact.
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Peter Kessler · Posted: Tue Jun 14, 2005 3:11 pm Post subject:

I've just been painstakingly through approx 40 mis-named roads in North London, and reported them, one at a time, to teleatlas through TomTom's site.

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