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no maps found

 
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custard
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Joined: Jun 05, 2005
Posts: 9

PostPosted: Sun Jun 05, 2005 12:40 pm    Post subject: no maps found Reply with quote

Hi,

Just bought TomTom Navigator 5 for PDA (bluetooth) for use with my Palm Tungsten T3. When I put in the SD card, after asking a few setup questions like miles/km etc, it just says "no maps found". I have done a search on the forums and i found a post which said try adding a new map. How do I do that. The package just came with a help CD, no software. All I have is the SD card, and product code. All came is a sealed box from retailer on Tottenham Court Road.

Thanks
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alix776
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Joined: 03/05/2003 14:45:49
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Location: leyland lancs ENGLAND

PostPosted: Sun Jun 05, 2005 12:48 pm    Post subject: Reply with quote

are you sure its navigator five but the map should be on the cd
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custard
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Joined: Jun 05, 2005
Posts: 9

PostPosted: Sun Jun 05, 2005 12:59 pm    Post subject: Reply with quote

yes, its Navigator 5 (tomtom navigator 5 for PDA), but I only got one CD which is a manual/help CD, there are no maps on it. I can see the map folder on the SD card.

- custard
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mbenz1
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Joined: May 29, 2005
Posts: 16

PostPosted: Sun Jun 05, 2005 1:05 pm    Post subject: Reply with quote

Take it back mate, wouldnt trust most retailers on tottenham court road anyway
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custard
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Joined: Jun 05, 2005
Posts: 9

PostPosted: Sun Jun 05, 2005 1:15 pm    Post subject: Reply with quote

I am sure there is nothing wrong with the retailer, it came in a sealed box. Should I have received more CD's, is it a packaging fault. Is there any application that gets installed on your PC ? Should I try copying the stuff to a differrent SD card ? I could try a full reset on my TT3 (anyone remember how to do that ?). I've been waiting for this GPS for ages, my estimation of Tomtom is going right down.
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DavidW
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Joined: 17/05/2003 02:26:21
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Location: Bedfordshire, UK

PostPosted: Tue Jun 07, 2005 3:14 am    Post subject: Reply with quote

Navigator 5 is a brand new product and there's not much user experience on it yet.

It sounds as if the map is only found on the SD card in retail copies of Navigator 5, unlike the older Navigator products for the Pocket PC, where the map was on a CD. The TomTom web site seems pretty clear that the CD is only a manual / help CD. That being the case, you could try looking at the SD card to see if a map is there.


If things aren't working, your only option is likely to be contacting TomTom Support to report the problem. It would be worth trying the equivalent of a soft reset on your Palm (I'm afraid I'm not a Palm user, so I don't know - I'm Pocket PC only) just to check that doesn't help.



David
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insanity
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Joined: Jun 01, 2005
Posts: 36
Location: Gloucester, UK

PostPosted: Tue Jun 07, 2005 8:52 am    Post subject: Re: no maps found Reply with quote

custard wrote:
Just bought TomTom Navigator 5 for PDA (bluetooth) for use with my Palm Tungsten T3


I don't recall seeing anything about TTN5 for Palm on the TomTom website... might just be me but something is setting off alarm bells in my head 8O
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julianbarker
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Joined: Apr 12, 2005
Posts: 431

PostPosted: Tue Jun 07, 2005 8:57 am    Post subject: Reply with quote

If it is anythign like TT4 you won't see any maps until you have done the online registration of the maps. Follow the instructions on the install poster.
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