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Other peoples account

 
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steveky
Occasional Visitor


Joined: Jan 08, 2004
Posts: 54
Location: UK

PostPosted: Mon May 22, 2006 10:33 pm    Post subject: Other peoples account Reply with quote

I just received an email from tomtom for a bloke in Belgium, he apparently bought the camera alerts for there, when I went onto the Tomtom website I was already logged in as this fella, anyone else had this?
steve
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wookie
Lifetime Member


Joined: Feb 02, 2006
Posts: 14
Location: Leeds, West Yorkshire

PostPosted: Mon May 22, 2006 11:00 pm    Post subject: Reply with quote

Not with the TT site, but at the weekend I got an email with a password change confirmation code for PGPSW - only I hadn't requested one!

A basic check of the request source IP on the RIPE database came up with the ISP as AOL Europe - so no surpise there...

This could be because I'd not logged off here for a few days, making a hacking attempt more likely Embarassed

Your problem seems like a foul-up in the TT database - they've got at least some of your details associated with his account. Have you told TT support?

Cheers,

Andy
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steveky
Occasional Visitor


Joined: Jan 08, 2004
Posts: 54
Location: UK

PostPosted: Mon May 22, 2006 11:07 pm    Post subject: Reply with quote

Andy
Thanks for the reply, yes I have sent "contact us" note to tt tonight but what surprised me was that I was already logged in on my pc under this fellas name and could see what hardware he had so logged off straight away logged back in an there he was, hope they havn't given my credit card details to someone else from when i upgraded last year
Steve
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wookie
Lifetime Member


Joined: Feb 02, 2006
Posts: 14
Location: Leeds, West Yorkshire

PostPosted: Mon May 22, 2006 11:14 pm    Post subject: Reply with quote

Being already logged on as someone else is a bit weird - it suggests that the cookie on your PC is associated with this other account. Can you still log on as the real you? That should reset the cookie to refer to your account.

Andy
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steveky
Occasional Visitor


Joined: Jan 08, 2004
Posts: 54
Location: UK

PostPosted: Mon May 22, 2006 11:18 pm    Post subject: Reply with quote

Andy
No thats the problem when I log off and back in as me it comes up as this other guy in Belgium with his hardware details, perhaps the crossed connection is on their server and thats why when I went to the tt site set with auto log in the cookie sees his account details just as you say, I will delete my cookies and try again
Steve
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steveky
Occasional Visitor


Joined: Jan 08, 2004
Posts: 54
Location: UK

PostPosted: Mon May 22, 2006 11:29 pm    Post subject: Reply with quote

Nope still comes up as him and I have the ability to download the zip file of Belgian cameras for 12 months, good job I'm honest
Steve
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steveky
Occasional Visitor


Joined: Jan 08, 2004
Posts: 54
Location: UK

PostPosted: Wed May 24, 2006 5:06 pm    Post subject: Reply with quote

Still no reply from tt and still getting the other fellas account what a load of c**p tt are
Steve
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