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TOM TOM upgrade

 
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ujjwal
Occasional Visitor


Joined: 04/04/2003 23:42:11
Posts: 2
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

I was just wondering if anyone else has actually managed to upgrade there TOMTOM navigator software to version 2 using the free upgrade for users who bought after the 1st March. Ive sent of everything by recorded delivery and know it has arrived but cant seem to get a decent reply from tom tom.

It doesnt end there I had to do a hard reset of my ppc and know im left with no software and no install CD to use since i sent it back.

Thanks for any suggestions.
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Dave
Frequent Visitor


Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

Unfortunately from several posts here, it seems like TomTom are now out of stock on the CD front, looks like there was more of a request than anticipated, or not all stock came in on time.
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Aidi
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Joined: 26/03/2003 22:32:29
Posts: 60
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

I called them today, and was told that there was at least a 2 week backlog on despatching TTN2. Guess its a game of patience unitl it arrives.



Cyas

Aidi
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wjrs5
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Joined: 29/08/2002 20:50:29
Posts: 53
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

I'm still waiting for my upgrade code for TTN2. My CD etc. was sent, registered post, on March 27th. Since then nothing! Is anyone else in this position? Emails to them just get an automated response.
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Buffy Beagle
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Joined: 04/03/2003 21:22:30
Posts: 191
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

Our free upgrade came within about 10 days . . . like you, it was sent registered post. Do you have copies of the bumph you sent with the CD? If so, perhaps to send it to them again explaining your situation. Buff :0)
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wjrs5
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Joined: 29/08/2002 20:50:29
Posts: 53
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

My upgrade is not the free one but the 40euro one. I wonder if this makes a difference.!
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ujjwal
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Joined: 04/04/2003 23:42:11
Posts: 2
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: TOM TOM upgrade Reply with quote

i sent all the details by recorded post as well, ive sent them two emails and i got the automated response. Gona try and call hem today see what happens.
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