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TTM & C500 Traffic Activation ?

 
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SpeedCam
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Joined: Mar 18, 2004
Posts: 753
Location: Biggleswade, BEDS

PostPosted: Sat Jan 01, 2005 11:40 pm    Post subject: TTM & C500 Traffic Activation ? Reply with quote

I'm running TTM on a C500 with no problems, I've downloaded the traffic update & have a valid username & password, but how do you enter the usermane & password into TTM?

The Traffic icon on the menu system is greyed out, and there appears to be no other traffic opion?

Cheers
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Sat Jan 01, 2005 11:51 pm    Post subject: Reply with quote

You willl have to have a working GPRS connection on your phone for that icon to be accessible.
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SpeedCam
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Joined: Mar 18, 2004
Posts: 753
Location: Biggleswade, BEDS

PostPosted: Sun Jan 02, 2005 1:16 pm    Post subject: Reply with quote

Thats what I thought, and I do have a working GPRS connection as I'm downloading my email no problems at all?

My only remaining thought is do I need to be connected to my PC to initiate the activation. If so I'm away from home and this maybe a problem?
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Sun Jan 02, 2005 2:21 pm    Post subject: Reply with quote

No, no PC connection is required.

What version of the program are you using? (press 5-6-6-6-2 to find out)
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japester36
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Joined: Jun 10, 2004
Posts: 23

PostPosted: Sun Jan 02, 2005 4:12 pm    Post subject: Reply with quote

I had exactly this problem on my i-mate SP3i (essentially the same as the c500 under the hood) and it turned out to be that I wasn't using the TomTom Wireless GPS. Once I deleted the pairing with my Fortuna and then set it up with the TT GPS, then it was fine and I could select Traffic and sign in.

TT Support confirm that this can happen even if you are not using a 3rd Party GPS. They suggested I deleted the paired GPS and set up the pairing again, this would enable the traffic option.

Interestingly, once traffic was setup it continued working even when I used the Fortuna but I renamed it to be a TomTom Wireless GPS. Now I can use it in my car or my wife's without swapping GPS chargers and cabling.

Hope this helps.
John
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John P.
Kaiser WM6 & TT6 with TomTom Wirelss GPS II
iPAQ hx4700, Holux GM-210, TomTom Wireless GPS, (TTN1, TTN2, TTN3), TTN5, Maps of GB, Maps of Western Europe, Maps of USA, Traffic.
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dasboot
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Joined: Oct 05, 2003
Posts: 14

PostPosted: Fri Jan 07, 2005 11:04 am    Post subject: Reply with quote

I'm also stuck at this stage now. I have installed the traffic plugin and come to the login screen on TTM. However my username has an "@" symbol in it as they seem to use your email as the username.......and I can't get this symbolo up so I am snookered.

Its probably an easy one, but holding the * button to access symbols does not work on this screen.....anybody got a clue for one of the clueless Smile
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dasboot
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Joined: Oct 05, 2003
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PostPosted: Fri Jan 07, 2005 11:14 am    Post subject: Reply with quote

Ignore me, if I hadn't been in panic mode I would have notice the email arrive from Tom Tom........... Embarassed
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DavidW
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Joined: 17/05/2003 02:26:21
Posts: 3747
Location: Bedfordshire, UK

PostPosted: Fri Jan 07, 2005 4:42 pm    Post subject: Reply with quote

Just for everyone else's sake - your Traffic user name is not your email address. Your Traffic user name and password should be available in the Traffic section of My TomTom.



David
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dasboot
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Joined: Oct 05, 2003
Posts: 14

PostPosted: Fri Jan 07, 2005 9:10 pm    Post subject: Reply with quote

Must admit after reading thorugh their instructions they don't make it very clear that your username and your registered name are the same. Anyway, all registered and must admit its a very nice service, shame I couldn't get the gear delievred in time to make use of their cheap sub offer over Xmas.
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