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GO 5000 will not connect to PC

 
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tonygold
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Joined: Jul 14, 2006
Posts: 417

PostPosted: Sun Apr 05, 2020 1:36 pm    Post subject: GO 5000 will not connect to PC Reply with quote

went to update my satnav this morning. My drive connect said it needed an update which i did. it updated to 4.2.7.3966 but since doing that when i plug my satnav into the pc using the same lead and usb port i have always used, it keeps saying 'not connected'.

i've tried uninstalling mydrive and reinstalling it but no difference. i've tried leaving the unit plugged in and logging out and back in to mydrive, also no difference.

has anyone else had this and know a workaround please?
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arfurdent
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Joined: Mar 05, 2006
Posts: 107

PostPosted: Mon Apr 06, 2020 6:51 am    Post subject: Reply with quote

Try uninstalling My Drive using Revo Uninstaller (Free version) as this will remove all the bits that the Windows uninstall process leaves behind
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