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Mobile phone registration

 
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nuvi255
Occasional Visitor


Joined: Jul 04, 2010
Posts: 2
Location: South Yorkshire

PostPosted: Sun Jul 23, 2017 9:57 am    Post subject: Mobile phone registration Reply with quote

On 2.7.2017 I registered my mobile phone for the CamerAlert database and was given a serial number for the device. I then linked this to my account.
On 20.7.2017, whilst on holiday, I attempted to update the database on the same mobile. I received the message that I was not registered so I re registered the device, This gave me another serial number even though I was using the same mobile phone, I assume that your records show that I am using two separate mobile phones, even though this is not the case.
Is it possible to check if this is the case.
Thanks
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9515
Location: Bexhill, East Sussex, UK

PostPosted: Sun Jul 23, 2017 2:36 pm    Post subject: Reply with quote

Brest raise a support ticket. Blue tab at top of page
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