TomTom One No voice option and photo error message

[mikecrowe]

Hi, I have just subscribed to the Speed camera update and downloaded as per instruction to my One.

When I go into the POI to set distance that works fine but the sound option is odd. It asks to confirm if the sound is OK however there is no description of the sound above the 2 words, Yes or No. If I click yes the action completes so I can set the next distance. If I say NO then I am taken to another screen that say no photo information available. This is where the TomTom hangs. The only way I can get out of this is to delete the camera update (136 files). I had downloaded the complete version with the voice option. If I download without this option I can setup with default sounds but no voices.

I hope you can make sense of the above,

Thanks in advance.

[Anita]

I'm afraid this is a long-standing bug on TomTom devices.

When you are asked to confirm if the sound is OK select Yes, even though there was no sound, and the ogg file that was included in the camera download will be used as the warning.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21

[mikecrowe]

Thank you very much for the information. I'll set it up as you said,

Regards,

Mike

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