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Pocket GPS World :: View topic - One XL series 30 RI serial Bricked
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One XL series 30 RI serial Bricked

 
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Kassi
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Joined: Nov 06, 2014
Posts: 4

PostPosted: Thu Nov 06, 2014 5:26 pm    Post subject: One XL series 30 RI serial Bricked Reply with quote

Hi,

On a regular check for updates TomTom home wiped out the core application software and I am in discussion with the helpline to re-install.

I was advised by the first helper to format the device but then TT Home no longer has the navcore module to restore.

The second helper has supplied the download for the navcore application but instructs "on opening the device disk icon delete all files but NOT the folders. This will leave only the folders on the device"

Of course there are no folders on a formatted drive so my question to the forum is can someone look to see what are the default folders I should see.

I will then re-create the folder structure before loading the software.

Many thanks,

Kassi
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DennisN
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Joined: Feb 27, 2006
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Location: Keynsham

PostPosted: Thu Nov 06, 2014 7:05 pm    Post subject: Reply with quote

Ooops. Folders contain files and they didn't intend for you to delete those.

The bit about formatting is only applicable if you have a backup copy - have you got one (done with Win Explorer, not TomTom Home)? The first helper should not have told you to reformat if you didn't have a backup copy.
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Dennis

If it tastes good - it's fattening.

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Kassi
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Joined: Nov 06, 2014
Posts: 4

PostPosted: Fri Nov 07, 2014 9:39 am    Post subject: Reply with quote

After the first connection and "update device" TT Home left nothing but corrupted files on the PC and the device.

Luckily I have a manual copy of the map!

This was the advice to follow from the first helpline chat:

https://uk.support.tomtom.com/app/answers/detail/a_id/1898/locale/en_gb/session/L2F2LzEvdGltZS8xNDE1MzQ4OTY4L3NpZC96YzZYM1A2bQ==

Follow TT home tab.

My situation now is I have a formatted device; my map; a coy of navcore that is correct for the device.

I could just copy that to the root and copy the map also but if the application looks for a folder structure to find files it obviously will not fin things moved randomly to the root directory.

My question is can anyone with an XL take a look and give me a folder map?

A - B - C - D
| | | |
efg h ij -
|
klmn


ETC.,
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Kassi
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Joined: Nov 06, 2014
Posts: 4

PostPosted: Wed Nov 12, 2014 11:59 am    Post subject: Reply with quote

Does the map 'Western_and_Central_Europe_2GB' go in the root or in a folder?

If a folder what is it's exact name?

TIA

Kassi
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DennisN
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PostPosted: Wed Nov 12, 2014 1:31 pm    Post subject: Reply with quote

In a folder, Western_and_Central_Europe_2GB
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Kassi
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Posts: 4

PostPosted: Wed Nov 12, 2014 1:38 pm    Post subject: Reply with quote

Thanks Dennis!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Nov 27, 2014 12:28 am    Post subject: Reply with quote

Sorry if this is too late to help...

Here's the folder list on a ONE XL that passed through my hands a while ago.

bin\
contacts\
cp\
ephem\
Europe_1GB_West\
Europe_1GB_West\brand
gl\
gl\log\
gns\
itn\
licences\
logging\
LoquendoTTS\
LoquendoTTS\bin\
LoquendoTTS\lib\
maps\
poi\
script\
sounds\
statdata\
TomTom-Cfg\
voices\
zip\
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