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QuickGPSfix

 
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Wendolene
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Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Sun Nov 10, 2013 12:59 pm    Post subject: QuickGPSfix Reply with quote

Hello. I have a TT Go 750 Live. And old model, but it serves me well.
I subscribe to TT Live Services and have a current subscription. To my surprise, I received an email from TomTom this week informing me that I can 'upgrade' to QuickGPSfix for free, if I click the link in the email.

I didn't bother as this service is already part of my Live subs.

I am now a little confused. When I connected my device to TomTom Home to get the latest MapShare updates and QuickGPSfix updates as I do on a weekly basis, the option of QuickGPSfix is not listed!

This is the first time I have connected my device since receiving the email and think it is rather a coincidence that its not on the update list.

Going back to the email from TomTom, I thought I would click the link anyway, but that only takes me to a support page informing me that TomTom are receiving a lot of support issues and are very busy and sorry for the inconvenience! I have no idea where to go from here.

Has anyone else had a similar issue and also received an email from TomTom?

Of course there is always the possibility that there is no QuickGPSfix update at the moment, but that would be the first time that there hasn't (on a weekly basis) for me.

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TomTom Go Live 750

App: v9.510.1234792.103
Map: Europe v1005.8763
All installed on a 4GB Class 6 microSD Card.
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Sun Nov 10, 2013 2:44 pm    Post subject: Reply with quote

TomTom has had issues with their servers the past two days or so and the gps-fix file isn't getting offered.
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David
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Wendolene
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Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Sun Nov 10, 2013 3:13 pm    Post subject: Reply with quote

Thank you for taking the time to reply.

It's good to know the issue is not at my end.
_________________
Cracking Toast Gromit!

TomTom Go Live 750

App: v9.510.1234792.103
Map: Europe v1005.8763
All installed on a 4GB Class 6 microSD Card.
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14888
Location: Keynsham

PostPosted: Sun Nov 10, 2013 8:28 pm    Post subject: Re: QuickGPSfix Reply with quote

Wendolene wrote:
Has anyone else had a similar issue and also received an email from TomTom?

I've had seven of those emails. Laughing Laughing Laughing (And NO, clicking the link gets nowhere for me either).
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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peasemore
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Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Sun Nov 10, 2013 8:31 pm    Post subject: Reply with quote

I had the e mail too, and clicking link didn't open promised page; then tried in another browser & did work.
TT Home opened after running small file d/loaded & quick fix was listed as one of updates. Wink
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Wendolene
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Joined: Sep 17, 2005
Posts: 86
Location: South Manchester, UK.

PostPosted: Sun Nov 17, 2013 10:20 pm    Post subject: Reply with quote

All back to normal now. Thanks for your reassurance.
_________________
Cracking Toast Gromit!

TomTom Go Live 750

App: v9.510.1234792.103
Map: Europe v1005.8763
All installed on a 4GB Class 6 microSD Card.
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