Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Tom Tom Live Services - experiancing technical difficulties
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Tom Tom Live Services - experiancing technical difficulties

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
superref_63
Occasional Visitor


Joined: Feb 27, 2006
Posts: 31

PostPosted: Mon Mar 18, 2013 8:58 am    Post subject: Tom Tom Live Services - experiancing technical difficulties Reply with quote

Hi

I'm in the UK

I have a tom tom with live services and since last Thursday I have had nothing

I get a message saying

"we're currently experiancing technical difficulties - please try again soon"

Error 148

Anyone one else got this?
Back to top
View user's profile Send private message Send e-mail
jonbaker12345
Regular Visitor


Joined: Jan 19, 2011
Posts: 115

PostPosted: Mon Mar 18, 2013 9:14 am    Post subject: Reply with quote

Yes. I'm using a Go 550 Live and I've had no HD Traffic or Live Services since Friday. Also getting the Error Code 148 on my device.

No explanation on the Tomtom website, and no reply to an email to TomTom support (although I understand they don't work on a weekend!).

That are several threads running about this problem on TomTom's own forum. No response from any TT employee on the forum. Rolling Eyes
Back to top
View user's profile Send private message
AliOnHols
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Oct 15, 2008
Posts: 1936

PostPosted: Mon Mar 18, 2013 9:15 am    Post subject: Reply with quote

Yes, see here http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=92362&highlight=
_________________
Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
Back to top
View user's profile Send private message
superref_63
Occasional Visitor


Joined: Feb 27, 2006
Posts: 31

PostPosted: Mon Mar 18, 2013 10:47 am    Post subject: Reply with quote

this just posted on Tom Tom forum

TOMTOM CONFIRM THEY HAVE A TECHNICAL ISSUE



Hi from TomTom Customer Support. Thanks for your call today regarding the problems with receiving HD Traffic on your TomTom Product..

We are experiencing issues with our Live Services in some markets and our Engineers are working hard to resolve this urgently..

I do apologise for the inconvenience caused and I have logged your case for you..

Once I have more information available, I will follow up with you directly to make sure everything gets back on line and address time lost..

Thanks again for using TomTom Customer support, please don't hesitate to contact me with any further queries by replying to this email or by using the response link at the base of this email..

With Kind Regards.


The TomTom Customer Care Team
Back to top
View user's profile Send private message Send e-mail
gazza70
Regular Visitor


Joined: Feb 28, 2006
Posts: 129

PostPosted: Mon Mar 18, 2013 10:57 am    Post subject: Reply with quote

the usual rubbish from tomtom
Back to top
View user's profile Send private message
spook51
Lifetime Member


Joined: Mar 26, 2004
Posts: 548
Location: East Midlands

PostPosted: Mon Mar 18, 2013 1:23 pm    Post subject: Reply with quote

gazza70 wrote:
the usual rubbish from tomtom


What do you want them to say when there are technical problems? At least this time they've admitted it.
Back to top
View user's profile Send private message
matthewj
Frequent Visitor


Joined: Apr 03, 2006
Posts: 751

PostPosted: Tue Mar 19, 2013 3:27 pm    Post subject: Reply with quote

That explains why I couldn't use it for most of yesterday. I bet they don't extend accounts automatically.
Back to top
View user's profile Send private message
superref_63
Occasional Visitor


Joined: Feb 27, 2006
Posts: 31

PostPosted: Tue Mar 19, 2013 3:28 pm    Post subject: Reply with quote

still cant use mine
Back to top
View user's profile Send private message Send e-mail
jonbaker12345
Regular Visitor


Joined: Jan 19, 2011
Posts: 115

PostPosted: Tue Mar 19, 2013 5:26 pm    Post subject: Reply with quote

HD Traffic not working this morning for my commute to work, but just checked it and it's now working again on my 550.

I've had a reply to an email I sent to TT CS, which just acknowledged they had a problem, but no mention of extending subscriptions by a few days (as has happened previously).
Back to top
View user's profile Send private message
theripper
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Feb 07, 2006
Posts: 581
Location: Medway Towns, Kent

PostPosted: Tue Mar 19, 2013 8:11 pm    Post subject: Reply with quote

My 950 live started working again about 2.30 this afternoon!
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping