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GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
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 Posted: Thu Jan 31, 2013 1:01 pm Post subject: |
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It won't be until this evening though I'm afraid because I need Wi-Fi access and I work in a facility where Wi-Fi is prohibited for security reasons.
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Andy
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falkirk81
Pocket GPS Verifier
Joined: Jul 07, 2006
Posts: 1649
Location: Newcastle, England, UK
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| Posted: Thu Jan 31, 2013 1:30 pm Post subject: |
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Still no issues at all for me with iOS 6.1 on my iPhone 4S.
Maybe an iPhone 4 issue?
Steven
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Thu Jan 31, 2013 2:48 pm Post subject: |
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Will check our 4 when it returns this evening.
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Darren Griffin |
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GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
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| Posted: Thu Jan 31, 2013 7:11 pm Post subject: |
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Erasing iPhone and restoring is looking promising - early days yet, but it has not quit after about 15 minutes.
I'll report back later after it's been left alone for longer.
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Andy
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Darren
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Location: Hampshire, UK
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| Posted: Thu Jan 31, 2013 7:29 pm Post subject: |
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Just tested on daughters iPhone 4 and it's working fine. Let us know how you get on.
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GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
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| Posted: Thu Jan 31, 2013 9:32 pm Post subject: |
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After more than two hours, CamerAlert is still running - so, a restore would appear to have done the trick.
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Andy
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bathbadger
Occasional Visitor
Joined: Jan 21, 2007
Posts: 3
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| Posted: Thu Jan 31, 2013 10:25 pm Post subject: |
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Hi,
Ran mine static whilst in the office fine for an hour plus. Got back in the car and crashed again again every couple of minutes.
So for me, app is fine whilst static, but crashes whilst moving.
Weird! |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Thu Jan 31, 2013 10:34 pm Post subject: |
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| bathbadger wrote: | | So for me, app is fine whilst static, but crashes whilst moving. |
And have you done a restore?
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Darren Griffin |
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bathbadger
Occasional Visitor
Joined: Jan 21, 2007
Posts: 3
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| Posted: Thu Jan 31, 2013 10:37 pm Post subject: |
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| no only a reset - away from home for a few days. |
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GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
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| Posted: Fri Feb 01, 2013 7:23 am Post subject: |
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Unfortunately, bathbadger appears to be correct - CamerAlert is stable whilst static but crashes on the move.
6 crashes within 15 minutes this morning
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Andy
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK
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| Posted: Fri Feb 01, 2013 8:35 am Post subject: |
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Strange that we've had no other reports of this issue. I'm not seeing that issue on ours, but will pass this for further investigation.
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Darren Griffin |
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GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
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| Posted: Fri Feb 01, 2013 9:36 am Post subject: |
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Perhaps others have not updated to iOS6.1 yet so they won't see this and/or some CamerAlert users may not be aware of how to report the crashing app after updating to iOS6.1.
I found the website and forum long before the app, but others may be oblivious.
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Fri Feb 01, 2013 9:52 am Post subject: |
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| GPS_fan wrote: | | I found the website and forum long before the app, but others may be oblivious. |
Oh believe me, CamerAlert users know how to find us! I handle the support tickets and plenty are from users who have never posted in the forum.
Our CamerAlert site is linked from the app pages at Apple and Google and there is a support form that opens a support ticket on the CamerAlert site.
I'm not denying your issue, but when we release an update and it causes issues, we hear about it real quick. We haven't had any other reports yet, that's not denying there may be an issue here, just saying.
Crashlogs are sent automatically, no user input required.
We'll be investigating.
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Darren Griffin |
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MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15135
Location: Bradford, West Yorkshire
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| Posted: Fri Feb 01, 2013 11:01 am Post subject: |
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The crash logs can take quite a while to filter back to us, so can you manually send us them as per my post on page 1?
MaFt |
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GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
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| Posted: Fri Feb 01, 2013 11:16 am Post subject: |
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Sure, but it may take another day or two.
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Andy
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