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Telmap5 route problem

 
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Thempos
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Joined: Jul 30, 2012
Posts: 3

PostPosted: Mon Jul 30, 2012 3:55 pm    Post subject: Telmap5 route problem Reply with quote

Hello!.
I'm Italian user and since friday my telmap v5.6 can not process any route, when i try to make a new route the softwware prompt me "Impossibile elaborare il percorso richiesto" in italian "Impossible to process the requested route" or similar.
Can anybody help me?
Thanks.
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AliOnHols
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Joined: Oct 15, 2008
Posts: 1936

PostPosted: Mon Jul 30, 2012 5:51 pm    Post subject: Reply with quote

Hi Thempos, you are not alone. I'm getting the same message here in Spain.

There is nothing obvious on Telmap's website.
_________________
Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
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colinsp65
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Joined: Mar 07, 2012
Posts: 3

PostPosted: Mon Jul 30, 2012 8:35 pm    Post subject: Reply with quote

I'm also getting the same error here - Unable to process route request.

I have two versions, one running on a BlackBerry 9700, and the Android version which is running on the PlayBook (sideloaded).
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djmagnfique
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Joined: Jul 31, 2012
Posts: 1

PostPosted: Tue Jul 31, 2012 11:00 am    Post subject: Reply with quote

I'm getting the error as well in the UK on Blackberry and Android.
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AliOnHols
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Joined: Oct 15, 2008
Posts: 1936

PostPosted: Tue Jul 31, 2012 1:13 pm    Post subject: Reply with quote

Users are also mentioning it on Telmap's FaceBook page. As yet, TUG Admin have not responded.
_________________
Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
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bennyben
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Joined: Jul 31, 2012
Posts: 1

PostPosted: Tue Jul 31, 2012 2:35 pm    Post subject: Reply with quote

Just had a reply from TUG

" it's a known problem we have also identified earlier today. We are working on a fix, and hopefully will be up and running by tomorrow.. please check the app again tomorrow.. thanks! TUG Admin"
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AliOnHols
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Posts: 1936

PostPosted: Tue Jul 31, 2012 8:43 pm    Post subject: Reply with quote

Many thanks bennyben, especially if you joined just so that you could let us know the response from TUG Admin.
_________________
Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
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Thempos
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Joined: Jul 30, 2012
Posts: 3

PostPosted: Wed Aug 01, 2012 9:05 am    Post subject: thanks to all Reply with quote

Thanks for the reply, but now it still not working...hope later
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AliOnHols
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Posts: 1936

PostPosted: Wed Aug 01, 2012 7:05 pm    Post subject: Reply with quote

Working fine for me this evening.
_________________
Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
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