940 Reboots on anything to do with "City"

robbooth · Lifetime Member Joined: Jul 18, 2006 Posts: 162

I really could stab this unit with a large screwdriver sometimes..... Evil or Very Mad

Now no voices - they're all there, they just don't work! - had to switch 'Homer' on when it decided to direct me off the M6 and through Walsall to avoid the jams on the M6.

Tomorrow, when I'm calmer, I will use home to remove the voices and reinstall them - fingers crossed that should get it working again; I won't be holding my breath though!

robbooth · Lifetime Member Joined: Jul 18, 2006 Posts: 162

Tried uninstalling voices and reinstalling but that didn't work, then tried a reset factory settings which made things even worse - no voices at all - even Homer woudn't speak to me!!

Have rolled back to a backup I had late last year and now I have sound back both from the computer generated and recorded voices.

I like the HD traffic on the 940 for the amount of time on the roads it saves me, but the amount of time wasted trying to keep the thing going is beyond a joke.

box2k2 · Occasional Visitor Joined: Aug 23, 2006 Posts: 20

I've seen a similar problem to the original poster (crashing on route by city etc). Mostly when swapping/changing versions of Navcore and/or maps.

It appears to be a problem with the Mapsettings.cfg

Forcing it to be rewritten by running the unit through Home-Use my Device, usually sorts it out.

zardoz · Lifetime Member Joined: Jan 03, 2006 Posts: 76

Did anyone actually find the cure for the crash when referencing "CITY" information in searches?

My 950 Live has been doing this for a while and I suspected corruption but have not managed to isolate it.

Running latest navcore and latest maps.

Z.

JockTamsonsBairn · Posted: Sat Aug 27, 2011 11:49 am Post subject:

I had this problem after a previous map update, but I don't use the City option much. After the recent map update, I had to remove my MapSettings.cfg and the problem has gone.
_________________
Jock

TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board)

robbooth · Lifetime Member Joined: Jul 18, 2006 Posts: 162

Needed to use the 'city' option today and found that it's still doing it Rolling Eyes

Jock - did you simply remove mapsettings.cfg and let it recreate a new one and start afresh then?

JockTamsonsBairn · Posted: Sat Sep 03, 2011 9:47 pm Post subject:

Yes, not as a deliberate attempt to fix this, but found that the problem had gone.
_________________
Jock

TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board)

robbooth · Lifetime Member Joined: Jul 18, 2006 Posts: 162

Right, I can confirm that deleting the mapsettings.cfg file cured this problem for me as well Very Happy

(I use the 'Operate my Go' everytime we have a map update so I don't think it's simply a case of simply using that option - I think the actual file is corrupted / incompatible and needs to be recreated - in fact the mapsettings.cfg file I was using was probably two years worth of map updates old)

Anyway, was on my way back from a customers this morning and was in the m/way services trying to plan a destination and was in no hurry so was messing about with other planning options and found that 'Spoken address' and 'Spoken address (dialogue)' also caused it to hang and reboot.
I've come home, noted all my settings down(!), deleted mapsettings.cfg, connected to Home and let it do its updates and just retried the navigate to 'City centre' and the two 'Spoken address' options and they all work as they should with no rebooting problem.

Now all I need to do is spend the next half hour putting all my settings back in! Rolling Eyes

So cheers Jock, your inadvertent discovery proved to be the solution!

UPDATE:
Just finished inputting all my settings and interesting to note that the new, working mapsettings.cfg is only 4.66kB, whereas the old one was 18.9kB Confused

- Just realised it's probably shrunk because now I have no favourites (which was why I kept updating it in the first place)! Rolling Eyes

Andy_P · Posted: Tue Sep 13, 2011 4:56 pm Post subject:

Mick_1959 · Posted: Wed Sep 14, 2011 12:38 pm Post subject:

I too had the same problem.

I solved my problem as follows:

Plug device into PC and boot TomTom Home.
Select Operate my Go
then scroll through device menu on screen and select
Navigate to:
now choose a location and navigate to it in each of following Address - City, Street & Number, Post code, Recent Destination and Favourite

disconnect and then my device works OK.

No idea why, but it solves all my problems
_________________
Mick
Go 1005 in need of resuscitation
GO 950 Dead,
GO 920 Dead

Andy_P · Posted: Thu Sep 15, 2011 11:38 pm Post subject:

Modifying the MapSettings.cfg file by doing something in Home, does usually fix the major problems.

If it works for you, that's great, but I've definitely seen it cause subtle issues which you might not even notice for a while; so I just got into the habit of starting from scratch just for peace of mind.

It only takes five or six minutes to set up everything again, including all my POI/camera warnings.
(But I'm glad I don't need to do all the Euro cameras as well!)
_________________
"Settling in nicely" ;-)

	PocketGPS
	Web