operate my device

vanduara37 · Occasional Visitor Joined: May 21, 2010 Posts: 9

On TT home when i try to" operate my device" i get the message "problem with map,this map cannot be used on this device"but the satnav works fine with the installed map.anyone shed any light on this ?

John

mikealder · Posted: Sat May 29, 2010 8:47 pm Post subject:

This is becoming quite a regular one recently, there is an issue with TomTom Home or the servers at TomTom that is at fault. There is little you can do other than complain to TomTom using the following phone number 0845 161 0009.

If enough people complain about the issue they might do something about their crap software you have to put on your computer to interface with the device, personally I try not to use it at all where possible - Mike

vanduara37 · Occasional Visitor Joined: May 21, 2010 Posts: 9

So basically i,m f****d unless tt home sort out the issue ?

mikealder · Posted: Sun May 30, 2010 8:24 am Post subject:

Contact TomTom on the number I gave earlier, unless people complain they won't do anything - Mike

rockin_plumber · Lifetime Member Joined: Nov 15, 2007 Posts: 111

Calomax · Posted: Sun May 30, 2010 11:47 am Post subject:

vanduara37 · Occasional Visitor Joined: May 21, 2010 Posts: 9

Why not just operate the device...... by operating the device Confused

[/quote].

The reason i need it to wwork is i have a problem with satnav freezing when i select "postcode"and was advised of a solution by another member in an earlier post and the solution involved using "operate my device"on the pc. Rolling Eyes

rockin_plumber · Lifetime Member Joined: Nov 15, 2007 Posts: 111

Well there you go then, now I know Smile

Hope you have some luck with TomTom then Wink

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