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iphone application keeps crashing
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danncus
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Joined: Mar 07, 2006
Posts: 19
Location: cheshire

PostPosted: Sat Feb 27, 2010 4:56 pm    Post subject: Reply with quote

I deleted and reinstalled, It worked once and now will not run! 4th time..
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sat Feb 27, 2010 7:05 pm    Post subject: Reply with quote

After the install did you switch off the iPhone fully prior to using the application? If not give this a try - Mike
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AndrewJP12
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Joined: Feb 27, 2010
Posts: 2

PostPosted: Sat Feb 27, 2010 8:39 pm    Post subject: Same problem for me Reply with quote

I have the same problem. I've had to reinstall twice in the week since I downloaded it. This isn't a complaint - I'd like to help you fix this because I am convinced there is an issue and this looks like a great app when it is working.

I haven't checked the memory because the app to do it's not free and the test I've done suggests that it's not the issue anyway. If it's really going to help I will try it, but my test was this:

- Leave the app until it doesn't work, i.e. install it then try it a day or two later.
- Delete it.
- Reinstall it.

Now it works. Note there is not reboot. I haven't developed iPhone apps but I don't see anything in that sequence that would free enough memory to make the app work if that's the problem. I'm sure it will stop at some point soon but we'll see.

When it is broken a reboot will not fix it but reinstalling with no reboot will fix it for a time. It seems more likely to me that some persisted state is causing a crash at start-up but as I said, I have no experience in iPhone development.

My phone is a 32Gb 3GS with version 3.1.2 installed.

Many thanks,

Andrew
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23847
Location: Hampshire, UK

PostPosted: Sat Feb 27, 2010 9:49 pm    Post subject: Reply with quote

A number of us here have 32Gb 3GS's and none of us have observed this issue in many months of testing so you will appreciate it is difficult for us to suggest a solution.

Indeed during a wide ranging beta test with many different units this issue has never been observed so we're perplexed as to the cause.
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wiz
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Joined: Aug 08, 2005
Posts: 241
Location: Dartford, Kent, UK

PostPosted: Sat Feb 27, 2010 10:34 pm    Post subject: Reply with quote

may be a desperate move, but a restore may be an option...
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Alan --- aka Wiz.
Iphone 4S 16gb, ios 5 windows 7, CamerAlert, CoPilot & TomTom
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danncus
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Joined: Mar 07, 2006
Posts: 19
Location: cheshire

PostPosted: Sun Feb 28, 2010 6:15 pm    Post subject: Reply with quote

Hi reloaded the app today after a resart..

it worked once!

If i do a resore using itunes, what potential things may I loose or problems ?
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wiz
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Joined: Aug 08, 2005
Posts: 241
Location: Dartford, Kent, UK

PostPosted: Sun Feb 28, 2010 7:13 pm    Post subject: Reply with quote

Hello danncas

As long as you have transferred any purchase you have made on your iPhone to iTunes and completed a back up all should be restored without problem may take some time but has worked with other issues for me in the past.

If you can please add you iPhone version (3G/3GS) mem size 8,16 or 32gb) & OS version 3.1.3 etc to your signature it may help with answering your question.
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Alan --- aka Wiz.
Iphone 4S 16gb, ios 5 windows 7, CamerAlert, CoPilot & TomTom
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danncus
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Posts: 19
Location: cheshire

PostPosted: Sun Feb 28, 2010 7:55 pm    Post subject: Reply with quote

fingers crossed...........
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danncus
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Joined: Mar 07, 2006
Posts: 19
Location: cheshire

PostPosted: Mon Mar 01, 2010 7:04 pm    Post subject: Reply with quote

did a system restore last night re inst cameralet, opened and closed app 5 times and left running overnight. this morning still running, closed app put in car and ran application, closed whilst on move would not reopen!
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Tobas
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Joined: Oct 06, 2004
Posts: 90

PostPosted: Mon Mar 01, 2010 7:04 pm    Post subject: Reply with quote

I am having the same crash problems Crying or Very sad

After first install yesterday, unaware of this thread, the app worked the few times that I tried it in the house. I then used it for real this morning, a 15 minute drive to the train station, and it worked OK.

On the train I decided to play with the settings but it crashed after the intro logo screen. I logged onto this forum to see if it had happened to anyone else and found this thread.

So far today I have tried all the following:

Re-install, works once then crashes the second time onwards.

Re-install and re-boot, works a few times then starts crashing.

At no time was track log turned on.

Once it crashes, the only fix is a re-install.

At the moment, after quite a bit of various use, the memory report (from "system free") is:

Wired, 41MB
Active, 38MB
Inactive, 15MB
Free, 106MB

After a re-boot, nothing run, the memory report is:

Wired, 40MB
Active, 23MB
Inactive, 10MB
Free, 155MB

Run cameralert, it crashes, the memory report afterwards is:

Wired, 39MB
Active, 24MB
Inactive, 7MB
Free, 159MB

You have my email address in my membership details, let me know if you want me to try anything else. I'd like to get this sorted.
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Tobas
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Joined: Oct 06, 2004
Posts: 90

PostPosted: Mon Mar 01, 2010 7:45 pm    Post subject: Reply with quote

After all that typing I forgot the important stuff.

iPhone 3GS 16GB
Provider : Orange
When bought in January, came installed with 3.1.2.
Upgraded via iTunes to 3.1.3 when it first came out.
Never been jailbroken.
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wiz
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Joined: Aug 08, 2005
Posts: 241
Location: Dartford, Kent, UK

PostPosted: Mon Mar 01, 2010 8:01 pm    Post subject: Reply with quote

danncus wrote:
did a system restore last night re inst cameralet, opened and closed app 5 times and left running overnight. this morning still running, closed app put in car and ran application, closed whilst on move would not reopen!


Hello danncus the first part sound promising it runs, was that mains powered or on iPhone batt over night?

Will it start after a restart or are you back to previous problem?

What type of power supply are you using in your car?
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Iphone 4S 16gb, ios 5 windows 7, CamerAlert, CoPilot & TomTom
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danncus
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PostPosted: Mon Mar 01, 2010 8:55 pm    Post subject: Reply with quote

Hi. It was running off battery in house and griffin charger in car
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danncus
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Joined: Mar 07, 2006
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Location: cheshire

PostPosted: Mon Mar 01, 2010 10:16 pm    Post subject: Reply with quote

Oh and if you reboot, it I'll still not open.
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AndrewJP12
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Joined: Feb 27, 2010
Posts: 2

PostPosted: Mon Mar 01, 2010 11:46 pm    Post subject: Reply with quote

Not terribly helpful I know, but as I suspected, the app won't start any more. Tried reset and it doesn't help. Again, it'll probably work from a fresh install.

I appreciate the problem. I work in Windows software development and I know how hard it is trying to get to the bottom of issues that only affect customer installations. At least we have a lot of very detailed diagnostics we can get back from the customer, log files, memory dumps etc., and that doesn't seem to be an option with this type of application.

Happy to help if there is anything at all I can do, otherwise I haven't subscribed to the database updates so it's not a big problem for me. It's just such a shame since the app really does look very good.
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