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Merry Christmas from TomTom
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pasho9
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Joined: May 22, 2009
Posts: 19

PostPosted: Fri Dec 18, 2009 1:50 pm    Post subject: Merry Christmas from TomTom Reply with quote

Great of TomTom to email me my "Special Gift" of an £8 voucher to spend as I wish.

And great of TomTom to email me simultaneously with the news that the latest maps are out.

I can use my voucher to get £60sworth of new Western Europe map for a mere £52!

I didn't bother.

The voucher expired on December 14th.

Wonderful of TomTom to email me today to say there's now 30% off the map.

So it's now £46.

This really is sophisticated Public Relations and doubtless accounts for the record profits TomTom is making.

As for all those delighted at having spent £52 with their lovely gift voucher instead of £46 without it, hey: it's the thought that counts.

Well. If you can figure out what kind of corporate thought process (if any) TomTom might have.

Rolling Eyes
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DennisN
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Joined: Feb 27, 2006
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PostPosted: Fri Dec 18, 2009 9:55 pm    Post subject: Reply with quote

Think yourself lucky!

I have six current email addresses for TT devices, so I've had that many times £8, that many reminders to spend the £8 twice or three times over, that many new maps out now, that many twice or three times over reminding me about the new maps and the same for the "up to" 30% off maps offers. Those include maps which won't work on two devices. These statistics may be a little inaccurate - I'm punch drunk from them all!
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If it tastes good - it's fattening.

Two of them are obesiting!!
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keithjeffrey
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Joined: Apr 07, 2006
Posts: 249
Location: Kent , England

PostPosted: Sat Dec 19, 2009 10:49 am    Post subject: Reply with quote

DennisN wrote:
Think yourself lucky!

I have six current email addresses for TT devices, so I've had that many times £8, that many reminders to spend the £8 twice or three times over, that many new maps out now, that many twice or three times over reminding me about the new maps and the same for the "up to" 30% off maps offers. Those include maps which won't work on two devices. These statistics may be a little inaccurate - I'm punch drunk from them all!


I only have 2 email addresses for my TomToms and the emails I have been receiving have been doing my head in Evil or Very Mad , so you getting 3 x that amount must have been TERRIBLE Sad Sad .

I wonder how many people actually took TomTom up on their £ 8 freebie and used it ?
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TomTom GO 730T App 8.392 (1909/091109) , W and CE 2GB v835.2419
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DennisN
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PostPosted: Sat Dec 19, 2009 8:21 pm    Post subject: Reply with quote

The really sad thing is of the six addresses, two are for devices I no longer have (temporarily, my ISP has stopped changes to my email addresses so I can't dump them), two are for devices for which I already do have the latest maps (XL Live with Map Update Service and refurb 520 with Latest Map Guarantee) and the other two are running Navcore 6 and TTN6 so who wants new maps anyway!!!
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If it tastes good - it's fattening.

Two of them are obesiting!!
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MrT
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PostPosted: Sun Dec 20, 2009 9:39 am    Post subject: Reply with quote

I get emails from TomTom for accounts I changed the email address from a long time ago, whilst those accounts no longer exist on TomTom, the marketing have not deleted them from their database. If only I could enter each of the codes against the same item and get it for free!
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richlean
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Joined: Feb 28, 2006
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PostPosted: Sun Dec 20, 2009 9:08 pm    Post subject: Reply with quote

Does anyone know what the "Improving GPS" section of that Christmas email was about?

I haven't managed to get Home to install any kind of update. Is it a software update for the device, or something else?

And, yes, I get three copies of each missive!
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navver
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Joined: Dec 12, 2005
Posts: 111
Location: Chipping Sodbury

PostPosted: Sun Dec 20, 2009 11:25 pm    Post subject: Reply with quote

richlean wrote:
Does anyone know what the "Improving GPS" section of that Christmas email was about?

I haven't managed to get Home to install any kind of update. Is it a software update for the device, or something else?

And, yes, I get three copies of each missive!


I clicked this and all it did was update the Tomtom software to the latest version. Not sure if the latest version had 'improved GPS' but I seem to remember that one of the recent versions did give GPS problems.
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Andy_P
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PostPosted: Mon Dec 21, 2009 12:39 am    Post subject: Reply with quote

Quote:
Does anyone know what the "Improving GPS" section of that Christmas email was about?


Quote:
Not sure if the latest version had 'improved GPS'


If you're refering to v8.371, yes it does. It has updated GPS firmware which 'should bring significant GPS performance improvements'.
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thetrotter
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Joined: Sep 26, 2008
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PostPosted: Mon Dec 21, 2009 11:43 am    Post subject: Reply with quote

Despite it being fashionable on this forum to ridicule TomTom for their suspect marketing, not-to-perfect customer service and hardware issues (the failure of the hands-free being my greatest regret)...

...they have hands down, the best stand alone Sat Nav product, the best looking and operating graphics, and the most customisable 'desktop' of any of their competitors - by a long way.

That explains why, despite a lot of carping, many of the most experienced users on here will not be looking elsewhere come their next purchase.
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M8TJT
The Other Tired Old Man
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PostPosted: Mon Dec 21, 2009 12:31 pm    Post subject: Reply with quote

thetrotter wrote:
...they have hands down, ........., the best looking and operating graphics, and the most customisable 'desktop' of any of their competitors - by a long way.

Question No they don't. (My opinion) Try IGO for user interface customisation etc. Very Happy
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thetrotter
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PostPosted: Mon Dec 21, 2009 2:31 pm    Post subject: Reply with quote

oh no they don't...OH YES THEY DO! Razz
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M8TJT
The Other Tired Old Man
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PostPosted: Mon Dec 21, 2009 3:30 pm    Post subject: Reply with quote

He's behind you Very Happy
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MikeGordon
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Joined: Mar 07, 2006
Posts: 142

PostPosted: Mon Dec 21, 2009 5:19 pm    Post subject: New maps worth the bother? Reply with quote

I have just checked my map and TomTom Home tells me it is seven quarterly upgrades behind. So, for £9.95 a quarter I could be quids in and up to date, too, allegedly. Could I use my £8 voucher against this offer, I wonder?

My real question, however, is whether the maps are worth updating? Will it sort out the mess that is the high-tech Stockley Park, the frozen-in Luton Airport and all the other places we have sent in as map corrections months ago and still not implemented.

Also, the problems with the TomTom server fills me with dread. Can you trust them with a 2Gb download?

Happy holidays

Mike
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darrengsaw
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Joined: Jun 03, 2009
Posts: 107

PostPosted: Tue Dec 22, 2009 7:34 pm    Post subject: Reply with quote

thetrotter wrote:
Despite it being fashionable on this forum to ridicule TomTom for their suspect marketing, not-to-perfect customer service and hardware issues (the failure of the hands-free being my greatest regret)...

...they have hands down, the best stand alone Sat Nav product, the best looking and operating graphics, and the most customisable 'desktop' of any of their competitors - by a long way.

That explains why, despite a lot of carping, many of the most experienced users on here will not be looking elsewhere come their next purchase.




People generally stick with the brand they start with in my experience. I have always used Garmin and while they are not perfect I certainly wouldn't say that TomTom are miles ahead of the competition.

I agree they have some excellent features most notably IQ Routes and HD traffic (when it works) and a very customisable GUI. Not so sure about the actual screen graphics etc to be honest.

I have toyed with the idea of buying one several times myself, certainly one of the live device, but the Home software, Teleatlas maps and general brown trousers time at any map or firmware update that you hear about time and time again keeps my money with Garmin.
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richlean
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Joined: Feb 28, 2006
Posts: 2

PostPosted: Tue Dec 22, 2009 9:25 pm    Post subject: Reply with quote

Quote:
If you're refering to v8.371, yes it does. It has updated GPS firmware which 'should bring significant GPS performance improvements'.


Thanks for this. My 930 currently has 8.351. Is this the latest for this device? If not, is there any way I can force an update to 8.371 as Home isn't interested when I do an "Update Device"?
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