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When will Garmin update their maps?
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cdmackay
Lifetime Member


Joined: Aug 03, 2006
Posts: 41

PostPosted: Fri Oct 02, 2009 12:39 am    Post subject: Reply with quote

Burn180 wrote:
Just from Garmin support

Quote:
Thank you for contacting Garmin Europe.

Thank you for your email. The next update is due to be released in the
next couple of months. We do not have a release date just yet but it
will be available shortly.

Many thanks.


I believe this is the standard reply they always send out. I've had it before, word for word.
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darrengsaw
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Joined: Jun 03, 2009
Posts: 107

PostPosted: Fri Oct 02, 2009 1:44 pm    Post subject: Reply with quote

This was my standard reply:

Thank you for contacting Garmin Europe.

We are anticipating the release of a mapping update within the next few
weeks to keep your eyes peeled in your account to see when this gets
released.
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banger9365
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Joined: May 30, 2005
Posts: 79
Location: wakey (uk)

PostPosted: Tue Oct 06, 2009 1:56 am    Post subject: Reply with quote

my last reply dated 5/10/09

Thank you for contacting Garmin Europe.


Currently we have no confirmed release date for the next mapping release, as soon as it is released you will receive an email from us (as long as you signed up for these emails) and you can download it from your myGarmin account (http://my.garmin.com). As stated on our website, we will release up to 4 updates a year which doesn't mean we will always release 4, we could release anything between 1 - 4 updates in a 12 month period.

If there is anything else I can help you with then please let me know. Alternatively you can search for a solution here: http://www.garmin.com/support
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darrengsaw
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Joined: Jun 03, 2009
Posts: 107

PostPosted: Tue Oct 06, 2009 10:38 am    Post subject: Reply with quote

I think that pretty much confirms that the 4 updates a year is more sales pitch than anything else.

Looking at the Garmin maps page again the "up to four" bit is splashed around rather alot, so I guess we can't reallly complain if we don't get any more, despite the inference that is a quarterly update plan.

http://www.garmin.com/garmin/cms/site/uk/numaps-lifetime


I doubt they will ever release them in a timely fashion every 3 months on the dot. What the barriers are to this I don't know. How often they receive 'new' data from Navteq could be an issue, but again, only an insider could probably give us the lowdown I suppose.

I bought my current gps on 13th August thinking (optimistically) that as the updates were already late, (North America getting 2010.20 in July) I must get a free update by the middle of October, looks like i'm wrong and will have to stump up the cash if I want an update.

Will it be worth my while? I haven't decided. I'm not expecting to see very new data on the map. The lead time between new developments and roads is fairly lengthy.

I suppose there will be more data for Lane assist which would be good.
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BigPerk
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Joined: Sep 06, 2006
Posts: 1618
Location: East Hertfordshire

PostPosted: Tue Oct 06, 2009 3:04 pm    Post subject: Reply with quote

For all you optimists, 0 is also less than 4 Razz
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rde4
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Joined: Feb 27, 2007
Posts: 3

PostPosted: Tue Oct 06, 2009 3:24 pm    Post subject: Reply with quote

As I stated in my original post, the Swindon bypass was finished Feb/March this year, Navteq had it already on their website in July when I bought my Nuvi, but now three months later no update. I've had to turn off my speed limit widget on my satnav, because it screams at me for breaking the old 40mph speed limit that was there when the bypass was built.
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tt4uk
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Joined: Jan 25, 2008
Posts: 32

PostPosted: Tue Oct 06, 2009 5:47 pm    Post subject: Reply with quote

Burn180 wrote:
I'm so glad I didn't buy a lifetime subscription. Garmin are taking the mick


sadly i did buy it 3 months ago, and i also live in swindon, i travelled across europe to poland in july and the mapping is way out in 3 or 4 places in holland and germany.
conned out of £99 i think Evil or Very Mad
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BAVC10
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Joined: Dec 20, 2005
Posts: 750

PostPosted: Tue Oct 06, 2009 9:53 pm    Post subject: Reply with quote

Hopefully when the new "quarterly" map updates are released Garmin will see sense and make this available to all users who registered since the last update was issued. I timed a purchased on the assumption that I would get an update within 60 days so on the day of release, I for one will be on to Customer Support asking for this to be backdated - hopefully if lots of other new users do the same then Garmin will bow to customer demand.
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Previously owned: DriveLuxe 50 LMT-D, NuviCam LMT-D, Nuvi 3598 LMT-D, Nuvi 3490LMT, 3790T, 1690, 765, 760, 660, 610, 360, 310, 300 and Streetpilot i3
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Burn180
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Joined: Sep 02, 2007
Posts: 117

PostPosted: Thu Oct 08, 2009 9:18 pm    Post subject: Reply with quote

gatorguy6996 wrote:
I suppose within a week we'll know how reliable the poster I mentioned is. Smile


not very Laughing
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gatorguy6996
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Joined: Feb 16, 2008
Posts: 695
Location: Florida, USA

PostPosted: Thu Oct 08, 2009 10:37 pm    Post subject: Reply with quote

Burn 180, I'll let you tell him that. Guillaume doesn't have much of a sense of humor. Gun Shoot Out

Seriously tho, he's still claiming any day now, and another by the end of the year.
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Burn180
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Joined: Sep 02, 2007
Posts: 117

PostPosted: Thu Oct 08, 2009 10:52 pm    Post subject: Reply with quote

Soon I'll keep my eyes and ears open then Wink
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Oct 09, 2009 7:44 am    Post subject: Reply with quote

This sounds similar to 'Up to 20 Meg' internet connection from BT and others. But at least they do provide a service, even if it's nowhere near the 'up to' figure Confused
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Burn180
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Joined: Sep 02, 2007
Posts: 117

PostPosted: Wed Oct 14, 2009 7:06 pm    Post subject: Reply with quote

I can't believe we are still waiting on the update. Maybe November then ...... it is my Birthday in November so..........
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xtraseller
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Joined: 15/07/2003 22:59:27
Posts: 1050
Location: United Kingdom

PostPosted: Wed Oct 14, 2009 10:46 pm    Post subject: Birthday gift Reply with quote

Perhaps they will put the money they've taken back on your card for your birthday?! More likely than a map release it seems

I have 2 NuMap Subscriptions for my 2 Nuvis, one has had an update back in April, the other (April subscription) has revived not a bean for my £99

Garmin should not be allowed to steal our money like this. I for one will never by another Garmin product, and warn everyone I know about them now

Which is unfortunate

The fact they still advertise the product is a complete rip off

NuMaps sucks
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tsdinos
Pocket GPS Verifier
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Joined: Jun 03, 2006
Posts: 119

PostPosted: Thu Oct 15, 2009 3:57 pm    Post subject: Reply with quote

Burn180 wrote:
I can't believe we are still waiting on the update. Maybe November then ...... it is my Birthday in November so..........


As a mentioned on my previous post "Merry Christmas"
Frankly I don't think would bother with a map update until the end of 2009
so maybe we will have to wait for the new year now
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