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Free LIVE Services for month
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Mon Oct 05, 2009 11:20 pm    Post subject: Reply with quote

Try a reset? Switch on and hold the power button down until the TomTom logo appears. You'll hear the TomTom drum sound and the unit will reset. You won't loose any settings but it might help sort the Traffic.
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Curious
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Joined: Dec 06, 2005
Posts: 69

PostPosted: Tue Oct 06, 2009 4:03 pm    Post subject: Reply with quote

Thanks PaulB2005, for your help, already tried as you surgest with no luck! Just been in touch with Tom Tom and apparently there is a number of users effected by this fault & they are busy trying to rectify it.
Once again thanks Paul Very Happy
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s3dbw
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Joined: May 07, 2004
Posts: 203

PostPosted: Sun Oct 11, 2009 11:13 am    Post subject: Reply with quote

Never received any email, but I just noticed, the HD service subscription now says expiry date 30/09/2010, now have HD traffic, google search, weather, buddies and fuel prices. Strangely enough the mobile safety camera will also update, but not the fixed cameras, though this is not really a problem as I use the PGSW version anyway.

Not like TomTom to give us a freebe, but thanks anyway!
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PaulB2005
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Location: Durham, UK

PostPosted: Sun Oct 11, 2009 11:19 am    Post subject: Reply with quote

s3bdw. When did your LIVE Services run out? Have you just got a free year or just a month?
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s3dbw
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PostPosted: Sun Oct 11, 2009 11:22 am    Post subject: Reply with quote

Paul,

Live services ran out months ago (I think around Feb), according to the expiry date I have just been given a free year!

regards
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s3dbw
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Joined: May 07, 2004
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PostPosted: Sun Oct 11, 2009 11:28 am    Post subject: Reply with quote

I filled in a TomTom survey last month which asked questions about how much did I think would be a fair price for HD services etc, maybe this is by way of appreciation for taking part in the survey! who knows?
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PaulB2005
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PostPosted: Sun Oct 11, 2009 11:29 am    Post subject: Reply with quote

Huh! and all i did for my free year was pay £80.......
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Curious
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Joined: Dec 06, 2005
Posts: 69

PostPosted: Sun Oct 11, 2009 11:48 am    Post subject: Reply with quote

Well after being offered a free month my 940 still won't connect to the Tom Tom server, I have been in touch with Tom Tom support (unfortunatley the same person, Chris) and they just shrug there shoulders saying its a know problem that will some time be fixed. Glad I did not pay! Shocked
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MrT
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Joined: Nov 14, 2003
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Location: Surrounded by A1, M1 & M25

PostPosted: Sun Oct 11, 2009 2:03 pm    Post subject: Reply with quote

I now have about 20 items with different expiry dates in "my services", unfortunately the latest expiry date is the ones I have paid for.
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PaulB2005
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Location: Durham, UK

PostPosted: Sun Oct 11, 2009 2:45 pm    Post subject: Reply with quote

Quote:
I now have about 20 items with different expiry dates in "my services", unfortunately the latest expiry date is the ones I have paid for.


Yes. Just noticed this myself. Several items appear several times and so now do the expiry dates of the trial from 6 months ago...
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