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Screen freeze - but not locked

 
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norm2002
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Joined: Aug 13, 2005
Posts: 147
Location: Panama City

PostPosted: Thu Oct 01, 2009 7:32 am    Post subject: Screen freeze - but not locked Reply with quote

Not sure if something similar has been reported before - couldn't find on a search.

On two occasions in the last two days I have realised that the map screen image on my 940 has frozen and not kept up with where I am. The audio directions have kept going. Each time all I have had to do is touch the screen, which gets me to the usual menu screen, and then touch Done, which gets me back to the map screen in the right place. Anyone had this? Any way to prevent it happening? Is it a presage to something worse?
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Thu Oct 01, 2009 7:35 am    Post subject: Reply with quote

Happened to my 740 a few times since Feburary. Once on the first long drive i did with it, couple of times since then and twice yesterday on a 15 miles round trip.

Not sure what causes it or how to prevent it though. I just live with it as a quirk.
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25

PostPosted: Thu Oct 01, 2009 2:10 pm    Post subject: Reply with quote

It seems tbe a bug in the x40 range and many have mentioned it here and said they have reported it to TomTom but there have several software revisions since it was first reported and no sign of a fix.

It can be disconcerting when you have not realised that the screen has frozen such on when on a Motorway and you are not expecting much to happen on the screen and the voice instructions are telling you to leave but there is no sign on the screen or even more so when the voice is muted.
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sausage27
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Joined: Dec 13, 2006
Posts: 29

PostPosted: Sat Oct 03, 2009 11:35 am    Post subject: Reply with quote

Happens to me with my 740 as well. Not really a big issue yet but nevertheless....

Peter
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playswell
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Joined: Feb 23, 2008
Posts: 91

PostPosted: Sun Oct 04, 2009 3:56 pm    Post subject: ??? Reply with quote

sausage27 wrote:
Happens to me with my 740 as well. Not really a big issue yet but nevertheless....

Peter


Of course its a big issue, if you use the tt for calls on the phone via bluetooth or listening to mp3 then you would miss your turn Rolling Eyes
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perussell
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Joined: May 12, 2006
Posts: 292

PostPosted: Mon Oct 05, 2009 10:31 am    Post subject: Reply with quote

Search the threads again.

I got a fix off TT earlier this year since which time my unit has never frozen again and I know some other people also applied it successfully too when I ppsted it on here..

I dont have the fix to hand which is why I suggest you search for it - you could try searching on my user i.d. if it helps
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25

PostPosted: Mon Oct 05, 2009 3:43 pm    Post subject: Reply with quote

I think the TT fix was along the lines of backup, delete, re-install and run clear flash and not necesserily in that order. It did not work for me.
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Drivelux
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porge
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Joined: Jan 18, 2009
Posts: 25

PostPosted: Mon Oct 05, 2009 10:07 pm    Post subject: Reply with quote

iv'e been having ongoing probs on my 540 the freezing started after 2 months in july, i am still ongoing with tomt om, some yank girl rang me this morning to run thru stuff i already have done, my unit then lost its map!! i have now lost my HD live which i paid for after we had solved the freezing issue, upon updating the subscription to HD live, it started freezing again!! im a courier so use and rely on the unit, the aftersales is rubbish. 3 months and still going on!!
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perussell
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Joined: May 12, 2006
Posts: 292

PostPosted: Tue Oct 06, 2009 9:25 am    Post subject: Reply with quote

Here's the link - may not have worked for Mr T but has worked perfectly for me.

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=77620&highlight=540+freeze
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