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HD Traffic not working

 
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geraint
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Joined: Jun 20, 2004
Posts: 194
Location: Dorset, UK.

PostPosted: Wed Aug 26, 2009 10:35 am    Post subject: HD Traffic not working Reply with quote

I recently updated my map. On restarting Tom Tom, the traffic side bar was not present. When I navigated to Live Services / HD Traffic on the Tom Tom, I get the following message...

Quote:
"You need a subscription for this TomTom Service (your current subscription may have expired). Visit www.tomtom.com for more information."

I thought HD Traffic was part of the TomTom Live service, which I have paid for, and which expires on 10/4/2010.

Any ideas? As usual, TomTom are being very slow in responding to my questions...
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Geraint

TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668
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Seamaster
Frequent Visitor


Joined: Jun 05, 2006
Posts: 331

PostPosted: Wed Aug 26, 2009 10:41 am    Post subject: Reply with quote

You'll find a fix here:

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=78716
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geraint
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Joined: Jun 20, 2004
Posts: 194
Location: Dorset, UK.

PostPosted: Wed Aug 26, 2009 10:43 am    Post subject: Reply with quote

By the way, my TomTom is a GO 540 Live. Application version is 8.370. Current map is "United_Kingdom_and_Republic_of_Ireland", version 835.2419.
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Geraint

TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668
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geraint
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Joined: Jun 20, 2004
Posts: 194
Location: Dorset, UK.

PostPosted: Wed Aug 26, 2009 11:24 am    Post subject: Reply with quote

Ah. The problem is, I didn't take a backup before updating. Stupid, I know. Also, the PC I've run Home from in the past is dead, so I don't have access to those files at the moment. So unless TomTom reply with a fix for me, I'm stuffed.
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Geraint

TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Wed Aug 26, 2009 7:22 pm    Post subject: Reply with quote

The tmccodes.dat and traffic.dat files are in your downloaded map.

Find your Home/downloads/complete/map folder. In there will be one or more folders called United_Kingdom_and_Republic_of_Ireland or similar.

Go into the most recent folder and your downloaded map is in the largest zip file in there. Extract the two files and replace the two files in your United_Kingdom_and_Republic_of_Ireland folder on your device.
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