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colinarthur
Lifetime Member
Joined: Feb 28, 2006
Posts: 9
Location: West of the River Tamar
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 Posted: Sun Aug 23, 2009 4:42 pm Post subject: |
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I spent 4 hours trying to install v835.2419 UK & ROI map with Home v2.6 last week and after resolving the loop start problem, I found that although I had the data connection, Traffic was not available ("your subsciption may have expired").
TT support agreed that my subscription had " more than 2 months before expiry" and after two long phone calls, escalated the problem to 2nd technical level. Nothing heard since.
Reverted to backup with map v 830 and Traffic reappeared immediately and was successfully used for 2 days.
Today I :-
1. installed Home v2.7 which after a very flakey start now seems OK and
2. removed SDHC card with mp3's.
Reinstalled UK & ROI v 835. 2419 using Home 2.7 and Traffic was immediately available (no new data reconnections needed). Replaced card and everything working fine, (including no loss of Favourites or POI warnings).
Now whether it was using Home v2.7, or removing the card before map installation but it isn't difficult to try one or both.
HTH
Colin
520 v835 |
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Seamaster
Frequent Visitor
Joined: Jun 05, 2006
Posts: 331
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| Posted: Sun Aug 23, 2009 5:04 pm Post subject: |
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| DennisN wrote: | | This 835 map seems to me to be a horrible mistake. I have no inside knowledge, so this is pure speculation. The next series (x50?) must be due any day now. In fact, I'd guess it's already later than they would have liked as they've missed catching the summer holiday. I'd also guess this 835 map is for that new series and the new series has even more extra (and dodgy, as usual) bells and whistles which tie in with this new map. The map update program has reached its target date for next new map and rather than catch grief for lateness, TT have released map 835 before the x50 devices - previously, new models have come out with new maps and the new maps have been released for earlier models some time later (to avoid older devices upgrading to new device map status instead of buying new devices). If there are new device and (new) Navcore specific features in this map, it wouldn't be surprising if it falls over on "older" models. As TT have once again released it just before the weekend, I shall not be surprised if map 835 is withdrawn in the next couple of days. YOU HEARD IT HERE FIRST. |
Seems very plausible to me. |
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alan_sh
Lifetime Member
Joined: Aug 25, 2005
Posts: 545
Location: UK
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| Posted: Sun Aug 23, 2009 6:29 pm Post subject: |
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Just plugged my RDS cable into my 730 and it found a signal fairly quickly.
But a thought - even after the map update, my TTHome still tells me there are over 14,000 updates available through mapshare - so the maps can't be that much up to date.
I really feel that TomTom are taking the p**s with this update hoping we wouldn't notice it wasn't an update, just a re-issue.
Alan |
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technik
Lifetime Member
Joined: Mar 18, 2004
Posts: 788
Location: Midlands UK
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| Posted: Sun Aug 23, 2009 6:35 pm Post subject: |
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I've not had any problems with this new map on my 930.
GPRS traffic works fine just as it did before, and installed first time and ran first time.
I am using APP 8.302 and Map 835.2419 WCE 2GB |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Sun Aug 23, 2009 6:36 pm Post subject: |
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| It is an update as J29A on the M1 has appeared at last! |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Sun Aug 23, 2009 6:39 pm Post subject: |
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Mike
FYI my W&CE 2GB tmccodes.dat is 6,684,780 bytes
Not tried the USB RDS-TMC with the XL LIVE IQ yet - will give it a whirl tomorrow. |
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Calomax
Lifetime Member
Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Sun Aug 23, 2009 6:49 pm Post subject: |
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alan_sh wrote | Quote: | | But a thought - even after the map update, my TTHome still tells me there are over 14,000 updates available through mapshare - so the maps can't be that much up to date |
When I updated my map, HOME also said it was updating MapShare. But when I next opened HOME, it said my map hadn't been updated for more than 20 weeks and that there were ###### mapshare updated waiting (I didn't bother to note the actual number).
I let it update and now it says my map is up-to-date.
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TT Go Essential |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sun Aug 23, 2009 6:52 pm Post subject: |
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| AndyVaughan wrote: | | Not tried the USB RDS-TMC with the XL LIVE IQ yet - will give it a whirl tomorrow. |
Waste of time trying it unless your subscription to the Live services have expired or you pull the SIM card out (not something I would recommend) - Mike |
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mcwarre
Regular Visitor
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Joined: Mar 25, 2004
Posts: 157
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| Posted: Sun Aug 23, 2009 6:57 pm Post subject: |
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Yet another classic TomTom F*** Up. It updated my maps but I get the same error with Traffic HD not being there and asking for a subscription even though all other live services work.
Well TomTom can go and run an jump if they think that I am paying £7.99 / month for Live Services and also the extra for the map updates. They take the p*ss they really do.
BTW every time I update a map (twice thus far) it has f***ed my device. What is wrong with them? |
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Robbo66
Occasional Visitor
Joined: Jan 21, 2006
Posts: 37
Location: Surrey
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| Posted: Sun Aug 23, 2009 7:58 pm Post subject: |
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I have just updated my WE map to 835.2419 after which the device wouldn't start. It just kept going in a rebooting loop as experienced by numerous other users. So, I was unable to get into TT Home.
As I have all the software on a SDHC card, and use it this way, I put the card into a card reader and connected to Home. Went to Operate My Go,selected it and it said it needed to download a file. When it had finished,I took out the card and replaced it back into my device, after which it started up normally and my Favourites were all there.
_________________
TT 720 Go
Application version 8.351
WE Map version 855.2884
4Gb SDHC card |
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bw2020
Pocket GPS Verifier
Joined: Aug 17, 2005
Posts: 121
Location: Tayside, Scotland
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| Posted: Sun Aug 23, 2009 8:01 pm Post subject: |
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Hi updated my new refurb 520 with shipped navcore 7.221 to 8.300 then to 8.351 and updated shipped maps UK & Ireland 715.1703 using latest map guarantee to UK & Ireland 835.2419 using Home 2.7
So far none of the posted troubles!!!
- TT GPRS Traffic subscription works though did say initially No HD Service???
- No rebooting cycle either ... fingers crossed!!!! 
- TMC-RDS aerial arriving next week so will see how that works ... if at all (for when GPRS Traffic subs finishes)
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Samsung A71 Android 10
CamerAlert v1.4.0.876 |
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davedoubledecks
Occasional Visitor
Joined: May 04, 2004
Posts: 24
Location: Halesowen, West Midlands
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| Posted: Sun Aug 23, 2009 9:14 pm Post subject: |
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| Quote: | Ive the same problem with my Tomtom One V3 after installing the latest map. When I connect my TMC-RDS to my tomtom after 10 seconds it locks up and restarts. It keeps doing this until I disconnect my TMC-
RDS. It's a pain.!! |
update.
I've reinstalled the latest map with tomtom home version 2.7 instead of 2.6 and now my RDS-TMC works no problem with no lockups and picks up the station ok aswell. I used home 2.6 before because of the slowness on my pc with version 2.7.
Hope this helps anybody else with the problem
Dave |
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Calomax
Lifetime Member
Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Mon Aug 24, 2009 8:49 am Post subject: |
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Robbo66 wrote | Quote: | | I have just updated my WE map to 835.2419 after which the device wouldn't start. It just kept going in a rebooting loop as experienced by numerous other users. So, I was unable to get into TT Home. |
That's different from what mine did. When it was in the rebooting loop it connected to the PC without even asking. It was as though it was already connected. I had to start HOME manually though, but it seems I always have to.
bw2020 wrote | Quote: | | - No rebooting cycle either ... fingers crossed!!!! |
Some people get this and some don't. This is the first time for me. In your case though it may be because you hadn't yet changed anything that would have altered your mapsettings.cfg file.
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Seamaster
Frequent Visitor
Joined: Jun 05, 2006
Posts: 331
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| Posted: Mon Aug 24, 2009 1:32 pm Post subject: |
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| Tommy3090 wrote: | Latest from TT support -
"I cannot offer you an immediate suitable solution for this challenge. I have sent your question to our 2nd line technical department.": |
Yeah, I just got one of those.  |
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SHC
Regular Visitor
Joined: Mar 10, 2004
Posts: 128
Location: Hull
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| Posted: Mon Aug 24, 2009 3:06 pm Post subject: |
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| Seamaster wrote: | | Tommy3090 wrote: | Latest from TT support -
"I cannot offer you an immediate suitable solution for this challenge. I have sent your question to our 2nd line technical department.": |
Yeah, I just got one of those. |
There seem to be quite a few of us in the same boat so hopefully there will be a soloution soon. I'm doubly annoyed because this device had only just arrived from Amazon to replace a faulty one. As soon as I connected it to HOME, new map and no traffic. Grrr |
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