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Pocket GPS World :: View topic - Can't Download database despite Paypal payment showing compl
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Can't Download database despite Paypal payment showing compl

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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15SC
Occasional Visitor


Joined: Feb 02, 2005
Posts: 5

PostPosted: Thu Aug 20, 2009 11:17 am    Post subject: Can't Download database despite Paypal payment showing compl Reply with quote

I have subscribed this morning, checked my Paypal account which shows complete, but I still get the message I am not subscribed. Paypal detail as follows:

What is wrong?


Dear Steve Clarkson,


You have successfully signed up for a subscription to PocketGPSWorld.com membership subscription using PayPal.

Your first subscription payment, for 19.99 GBP, has already been sent to PocketGPSWorld.com Ltd.


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Subscription Details
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Date of Sign Up: 20 Aug. 2009
Subscription Name: PocketGPSWorld.com membership subscription Subscription Number: REMOVED - PAULB2005
Item Number: REMOVED - PAULB2005
Invoice Number: REMOVED - PAULB2005


Subscription Terms:
19.99 GBP for each year

Your subscription will automatically renew at the rates stated above unless you cancel prior to the end of the billing period.
If you have any questions or concerns about this subscription, please contact PocketGPSWorld.com Ltd.


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Contact Information
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Business Name: PocketGPSWorld.com Ltd
Contact Email: accounts@pocketgpsworld.com Contact Phone:


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Notification Preferences
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Your Email Notification Preferences are currently set so that you will not receive an email receipt each time a payment is sent for this subscription. If you would like to receive an email receipt each time payment is sent for this Subscription, log in to your PayPal account and go to the "Profile" subtab of the "My Account" tab. Choose the 'Notifications' link from the 'Account Information' section and follow the on-screen instructions to change this Preference.


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Cancelling Your Subscription
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If you would like to cancel this Subscription, log in to your PayPal account and go to the 'History' subtab of the 'My Account' tab. Choose "Subscriptions" from the drop-down "Show" menu and click "Submit". Choose this subscription, and click on its "Details" link. You will be taken to a Transaction Details page from which you may cancel your Subscription. Cancelling your Subscription will immediately stop all future scheduled payments for this Subscription.

Yours sincerely,

PayPal
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GerryC
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Mar 01, 2005
Posts: 1513
Location: West Mids

PostPosted: Thu Aug 20, 2009 11:44 am    Post subject: Reply with quote

Please could you fill in the Support page and one of the team will be able to help.
_________________
Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount
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15SC
Occasional Visitor


Joined: Feb 02, 2005
Posts: 5

PostPosted: Thu Aug 20, 2009 11:52 am    Post subject: Reply with quote

Done. Thanks Gerry.
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