TomTom Live Prices

Paul80 · Regular Visitor Joined: Aug 25, 2005 Posts: 246

Hi Guys

Are TomTom raising the Price of there Live service

On there website it is shown as £7.99 a month

Just had an e.mail from them that says €9.95 which is £9.19.

So is this e.mail in error or are they upping the price.

Mind you in the same e.mail they are offering 6 & 12 months pre paid for the same €59.95

beara · Occasional Visitor Joined: Sep 06, 2005 Posts: 2

I just saw this email too and I'm a bit cross about it. There was no mention of prepaying when I was warned my live trial was coming to an end so I signed up for the monthly option at £8.95 a month - now I could have had the 12 months prepaid much more cheaply Evil or Very Mad

Paul80 · Regular Visitor Joined: Aug 25, 2005 Posts: 246

Yep

At 59 Euros for 12 months I would have gone for it

At £7.99 a month I will stick with traffic reports on the radio

Just tried all the links in the e.mail and all 3 are dead.

pee-jay · Occasional Visitor Joined: Dec 06, 2005 Posts: 20

Same story for me.... trial running out in a few days, so signed up for monthly subscription earlier this week... today that email arrives with prices in euros... all links dead.

Pretty p*ss poor marketing IMHO.

SpeedCam · Posted: Fri Mar 13, 2009 8:03 pm Post subject:

I received the same email, and got all excited, but....

I clicked on the email link, that inturns takes you to a WEB page.

First worry is there's no mention of the discount and pricing is in pounds not euros. Clicking on the Renew Now icon forces you to verify the version of Home and you must have your TomTom connected. Eventually you end up at the Home purchase screen, and guess what...... yes.... you guessed.... no sign of the wonderful discounts, just the normal £7.99 subscription.

As normal another well tested mail shot ! ! !

falkirk81 · Posted: Fri Mar 13, 2009 8:14 pm Post subject:

Looks like they are thinking of offering an annual subscription as an alternative to the monthly one. And i'm sure the 12 month sub will be cheaper than 12 individual subscriptions!

I never got an email and I have a 940!
_________________
Tomtom GO 1005 LIVE

iPhone 12

ratman633 · Posted: Fri Mar 13, 2009 8:53 pm Post subject:

I've also received the email clicking on on any of the links brings up the following message.
"Unfortunately you have received this e-mail from us that is not relevant to you. We kindly request you to ignore this e-mail"

Glad to see nothing changes at TomTom!

Keith

mikero · Regular Visitor Joined: Feb 28, 2006 Posts: 84

pee-jay · Occasional Visitor Joined: Dec 06, 2005 Posts: 20

Anyone else noticed that the 6 month subscription costs more than 6 * 1 month?

Darren · Posted: Fri Mar 13, 2009 9:39 pm Post subject:

Copied from another thread I just replied to:

Looks like a major SNAFU at TomTom. Who this email was intended for we don't know but this and another email sent out today was a mistake. I've just received this from TT:

SpeedCam · Posted: Fri Mar 13, 2009 10:48 pm Post subject:

Received the same apologie email, as above who was this email intended for, looks like another example of TomTom attempting to rip off UK customers.

All I can suggest is us UK customers do not renew our subscription and hopefully they will offer similar subscription offer if sales are low.

madhatter · Regular Visitor Joined: Jun 22, 2005 Posts: 78

I also got the same email and was asked to send a copy which i did. The support agent said "since we sent it to you we will have to honour it." lets wait till monday when i phone them back and tell then what i was told.

snoopstah · Occasional Visitor Joined: Aug 06, 2004 Posts: 19

LesP2008 · Posted: Mon Mar 16, 2009 9:20 am Post subject:

No doubt the email was meant for another market that we here in the UK subsidise with our over inflated "UK Prices".

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