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Tomtom 910 and King Street Wrexham

 
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Mon Mar 02, 2009 4:41 pm    Post subject: Tomtom 910 and King Street Wrexham Reply with quote

I have previously reported this map error to Tomtom on13 Oct 2008 when I was on map v725.1906. I have had 2 new maps since then and am on Map 825.2158 Westen Europe- device software 7.903. post code file 801
I have today travelled to the same address in Wrexham (17 King Street) and would have been directed to same incorrect King Street - Cefn-Mawr. If I type in the Post Code of my required destination LL11 1HH my 910 displays the destination as King Street, Wrexham LL14. I get directed to the same incorrect destination if I search Wrexham - King St.
It seems the problem is in both the Post Code data and Address data.
Could someone try this destination on a 910 or other Tomtom? Do they end up in King treet Wrexham or 7 miles south? I have reported it to Tomtom again today.
Alan
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253
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Joined: Mar 05, 2007
Posts: 1058
Location: The green bit between the M40, M4 and M25.

PostPosted: Mon Mar 02, 2009 5:01 pm    Post subject: Re: Tomtom 910 and King Street Wrexham Reply with quote

alanlakes wrote:
I have previously reported this map error to Tomtom on13 Oct 2008 when I was on map v725.1906. I have had 2 new maps since then and am on Map 825.2158 Westen Europe- device software 7.903. post code file 801
I have today travelled to the same address in Wrexham (17 King Street) and would have been directed to same incorrect King Street - Cefn-Mawr. If I type in the Post Code of my required destination LL11 1HH my 910 displays the destination as King Street, Wrexham LL14. I get directed to the same incorrect destination if I search Wrexham - King St.
It seems the problem is in both the Post Code data and Address data.
Could someone try this destination on a 910 or other Tomtom? Do they end up in King treet Wrexham or 7 miles south? I have reported it to Tomtom again today.
Alan


Have a720 with same maps as you.

Get the same results as your good self.
I have tries the Welsh and English version of Wrecsam, to no avail.
When put in city and street name, only get the LL14 as an option.

No idea what version of Post Codes I have, I did update the file towards the end of last year - about Nov time I think.
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Mon Mar 02, 2009 5:03 pm    Post subject: Reply with quote

Thanks 253
At least I have not got a dicky 910.
Alan
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washman
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Joined: Mar 30, 2006
Posts: 75

PostPosted: Mon Mar 02, 2009 7:42 pm    Post subject: Reply with quote

Hi

On my OneXL if you input LL111HH house no 6 it takes you to the correct place.
Input LL111HH no 17 takes you to wrong place.

Mike
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alanlakes
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Joined: Dec 28, 2005
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Location: Chevington, Suffolk

PostPosted: Tue Mar 03, 2009 9:56 pm    Post subject: Reply with quote

Just to let you know. Tomtom have asked me to report it to teleatlas. I would have thought they should have done this last October and three maps ago when I first reported it and they agreed it was incorrect. Makes me wonder why I bother with Mapshare when they agree map, address and postcode are wrong yet do not make any attempt to correct them.

The teleatlas site shows it wrong as well - address and postcode location. So I duly reported it.

Alan
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Tue Mar 03, 2009 10:32 pm    Post subject: Reply with quote

It's the same on Google Maps.

If you just search for King Street, Wrexham it gives the location of King St, Wrexham, Wrexham LL11.

If you search for 17 King Street, Wrexham it gives the location of 17 King St, Cefn, Cefn Mawr, Wrexham, Wrexham LL14.

Could it be because there seems to be no postal address "17 King Street, Wrexham"? The Royal Mail Address Finder shows "Centenary Buildings, 17-21 King Street, WREXHAM, LL11 1HH", so maybe this is causing the confusion.
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alanlakes
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Location: Chevington, Suffolk

PostPosted: Wed Mar 04, 2009 6:01 pm    Post subject: Reply with quote

That is one possibility 17-21 is definately Centenary Buildings. But if you search on the post code LL11 1HH which gives you King Street and put in 17 when asked for number you will end up in King St Cefn Mawr!!
more to this then meets the eye.

Alan
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JockTamsonsBairn
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Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)

PostPosted: Wed Mar 04, 2009 6:33 pm    Post subject: Reply with quote

alanlakes wrote:
That is one possibility 17-21 is definately Centenary Buildings. But if you search on the post code LL11 1HH which gives you King Street and put in 17 when asked for number you will end up in King St Cefn Mawr!!
more to this then meets the eye.

Alan
Does the same thing happen for 18, 19, 20 & 21?
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alanlakes
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Joined: Dec 28, 2005
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Location: Chevington, Suffolk

PostPosted: Wed Mar 04, 2009 6:43 pm    Post subject: Reply with quote

All the other numbers I have tried are OK. It's just 17 which unfortunately is the number and Post code I was given.

Alan
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hope68
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Joined: Aug 01, 2005
Posts: 66

PostPosted: Thu Mar 05, 2009 11:56 am    Post subject: Reply with quote

alanlakes wrote:
Just to let you know. Tomtom have asked me to report it to teleatlas. I would have thought they should have done this last October and three maps ago when I first reported it and they agreed it was incorrect. Makes me wonder why I bother with Mapshare when they agree map, address and postcode are wrong yet do not make any attempt to correct them.

The teleatlas site shows it wrong as well - address and postcode location. So I duly reported it.

Alan


Hi,

if you reported it last October it may be unlikely that it is already in the new v825 maps - they have a TA Release Date of October 2008.


cu Peter
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Thu Mar 05, 2009 5:06 pm    Post subject: Reply with quote

If that is the case then I would expect the TA site to now be correct. It is not.
Tomtom have today emailed me requesting info about my device so that they can report it to there "mapping" dept to correct the error. That's why the TA site is incorrect because they were never told.

Alan
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