View previous topic :: View next topic |
Author |
Message |
Matt865 Regular Visitor

Joined: Dec 30, 2006 Posts: 92
|
Posted: Fri Feb 13, 2009 3:04 pm Post subject: |
|
|
There are lots of big changes that need to happen around where I live thanks to the widening of the M25/A2. A large section of the A2 has been realigned to follow the Channel Tunnel rail link more closely in Kent. It's annoying to have my TT telling me to turn left/right every time I pass near a minor bridge on that road. I do hope they've at least incorporated the new position of that road in the latest Teleatlas release. |
|
Back to top |
|
 |
GPS_fan Pocket GPS Moderator


Joined: Jan 04, 2007 Posts: 2789 Location: Hampshire, UK
|
Posted: Fri Feb 13, 2009 3:11 pm Post subject: |
|
|
MrT wrote: | TomTom released maps in mid November, the next maps on a quarterly basis should be approx mid Feb. If they are a few days later what does it matter, there will only be a few minor changes and additions? |
Yeah but no but yeah but no...the map update subscription was introduced on 26th September, so the 12th November update wasn't a quarter later.
In theory, the second release should be two quarters (6 months) after the initial subscription, which should be around 26th March.
So, in TT's defence, we really shouldn't be moaning that we're now 3 months on from November because that update was "early". _________________ Andy
PocketGPSWorld.com supports Help for Heroes - Read here |
|
Back to top |
|
 |
MrT Frequent Visitor

Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
|
Posted: Fri Feb 13, 2009 4:07 pm Post subject: |
|
|
I do not know the date the subscription was introduced and it is down to individual when they want to subscribe to it and they can subscribe any day in the map release cycle and get an update once a quarter.
So if you subscribe in September you will get your promised 4 quarterly map updates in November, February, May and August on their release dates. The quarter starts from the release date of the last map, not the date of subscription to the service.
If your map is more than a quarter old, you will have to pay to bring it up to date before you can take out the subscription. _________________ Drivelux |
|
Back to top |
|
 |
trevor.dowle Lifetime Member

Joined: 16/06/2003 05:22:14 Posts: 412
|
Posted: Fri Feb 13, 2009 4:21 pm Post subject: |
|
|
If it helps the discussion; I know exactly when I downloaded my map updates.
It was 10th October 2008, and I know this because I posted that I had lost my favourites as a result of downloading the map update.
Thanks for the help I received, I now know what to do the next time! _________________ Regards
Trev Dowle
TomTom 730 T |
|
Back to top |
|
 |
Anita Pocket GPS Moderator


Joined: Mar 15, 2006 Posts: 3219 Location: Windlesham, Surrey
|
Posted: Fri Feb 13, 2009 5:18 pm Post subject: |
|
|
MrT wrote: | So if you subscribe in September you will get your promised 4 quarterly map updates in November, February, May and August on their release dates. |
Not necessarily!
Your subscription entitles you to (and I quote from the TomTom website) "four new maps a year". This is not the same as "four quarterly maps". If new maps were released in April, May, June and July TomTom would be fulfilling their commitment. _________________ Anita
TomTom VIA 135 - App 12.075
UK map 1105.11799
Samsung Galaxy S8 |
|
Back to top |
|
 |
Tigerfan Occasional Visitor

Joined: Jul 04, 2005 Posts: 54
|
Posted: Fri Feb 13, 2009 6:28 pm Post subject: |
|
|
trevor.dowle wrote: | If it helps the discussion; I know exactly when I downloaded my map updates.
It was 10th October 2008, and I know this because I posted that I had lost my favourites as a result of downloading the map update.
Thanks for the help I received, I now know what to do the next time! |
Hoe do you go about saving your favourites, when it comes to map upgrade time please? |
|
Back to top |
|
 |
LesP2008 Lifetime Member
![]()
Joined: Apr 05, 2006 Posts: 524 Location: Herts
|
Posted: Fri Feb 13, 2009 6:30 pm Post subject: |
|
|
Anita do you by any chance work for a government body or Lewes council.
Tigerfan. Look for the file mapsettings. cfg save that and you will be on the right tram. |
|
Back to top |
|
 |
DennisN Tired Old Man


Joined: Feb 27, 2006 Posts: 14881 Location: Keynsham
|
Posted: Fri Feb 13, 2009 6:50 pm Post subject: |
|
|
Tigerfan wrote: | Hoe do you go about saving your favourites, when it comes to map upgrade time please? | If you change them to POIs instead, they'll be transferred to the new map during the installation, same as all other POIs, including the pocketgpsworld.com speed cameras.
How to convert favourites to POIs in 3 easy steps - author Andy_P _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
|
Back to top |
|
 |
theripper Pocket GPS Verifier


Joined: Feb 07, 2006 Posts: 581 Location: Medway Towns, Kent
|
Posted: Fri Feb 13, 2009 7:22 pm Post subject: |
|
|
Matt865 wrote: | There are lots of big changes that need to happen around where I live thanks to the widening of the M25/A2. A large section of the A2 has been realigned to follow the Channel Tunnel rail link more closely in Kent. It's annoying to have my TT telling me to turn left/right every time I pass near a minor bridge on that road. I do hope they've at least incorporated the new position of that road in the latest Teleatlas release. |
Don't hold your breath, if you look at the new google maps copyright teleatlas 2009 the A228 road to the Isle of Grain still is not on there, but it has only been open for about 4 years  |
|
Back to top |
|
 |
MrT Frequent Visitor

Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
|
Posted: Fri Feb 13, 2009 7:52 pm Post subject: |
|
|
Anita wrote: | Your subscription entitles you to (and I quote from the TomTom website) "four new maps a year". This is not the same as "four quarterly maps". If new maps were released in April, May, June and July TomTom would be fulfilling their commitment. |
The site actually says "Anyone with a TomTom device can take advantage of our smart TomTom Map Update Service. This service gives you every single release of your map over a 12-month period, from the equivalent of just £7.95 per quarter. That’s four new maps a year!"
Every single release of your map over a 12 month period, so there could be more, unlikely I admit unless they create a problem map that needs a fix. _________________ Drivelux |
|
Back to top |
|
 |
richard345 Frequent Visitor

Joined: Mar 09, 2008 Posts: 463 Location: Rainhill, Lancashire Not Merseyside!
|
Posted: Fri Feb 13, 2009 8:47 pm Post subject: |
|
|
MrT wrote: | I do not know the date the subscription was introduced and it is down to individual when they want to subscribe to it and they can subscribe any day in the map release cycle and get an update once a quarter.
So if you subscribe in September you will get your promised 4 quarterly map updates in November, February, May and August on their release dates. The quarter starts from the release date of the last map, not the date of subscription to the service.
If your map is more than a quarter old, you will have to pay to bring it up to date before you can take out the subscription. |
That was exactly my point. I paid for the upgrade to the latest map and subscribed to the Update Service in September and downloaded that upgrade on 11/11/08 when Home made it available to me. Therefore by logic, the first Update offering of my 12 month subscription should be 11/02/09.
I have not been offered it yet, nor do TT Support appear to have any idea whatsoever when it might be ready.
I know it's only two days past the 'due' date, but First Line are being kept in the dark by the upper levels of management, who should know that the non arrival of their offerings are a sore point with a very large number of customers. _________________ Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
|
Back to top |
|
 |
AndyVaughan Lifetime Member

Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
|
Posted: Fri Feb 13, 2009 8:48 pm Post subject: |
|
|
MrT wrote: | Anita wrote: | Your subscription entitles you to (and I quote from the TomTom website) "four new maps a year". This is not the same as "four quarterly maps". If new maps were released in April, May, June and July TomTom would be fulfilling their commitment. |
The site actually says "Anyone with a TomTom device can take advantage of our smart TomTom Map Update Service. This service gives you every single release of your map over a 12-month period, from the equivalent of just £7.95 per quarter. That’s four new maps a year!"
Every single release of your map over a 12 month period, so there could be more, unlikely I admit unless they create a problem map that needs a fix. |
I think this is getting out of hand - new maps are around the corner and will be released when they are released. I know I was one of the instigators, it is only because of the 8.3 Navcore problem that I am counting the days!
Anyway - "from the equivalent of just £7.95 per quarter. That’s four new maps a year!" implies one map every quarter. They shouldn't advertise a quarterly equivalent price and indicate that equals 4 maps if they don't want people to expect a new map every 3 months.
But then again they advertised the 920T as being able to do hands free calls (which it does for a while and then crashes), RDS-TMC (which took them 6 months to notice the delay information was rubbish) and TTS voices (which no longer work) amongst many other features which do not perform as advertised, so I shouldn't be surprised really.
Andy |
|
Back to top |
|
 |
theripper Pocket GPS Verifier


Joined: Feb 07, 2006 Posts: 581 Location: Medway Towns, Kent
|
Posted: Sat Feb 14, 2009 12:18 am Post subject: |
|
|
I think the press release actually said that the raw data was released to users on 11/2 therefore it could take a few weeks to come through as TomTom maps which puts the timeframe to what I was told by Customer Services that they were not expecting any new maps till march. |
|
Back to top |
|
 |
Typhoon Occasional Visitor

Joined: May 13, 2006 Posts: 9
|
Posted: Sat Feb 14, 2009 12:41 am Post subject: |
|
|
I've just plugged my GO 500 into the PC to download the latest Speed Camera DB and TT Home told me there was a map update available.
So I downloaded it but the installation was aborted as it detected a file that shouldn't have been there.
Don't know whether this was a file left in by the map developers by mistake or whether I have a file from the last update which is now causing the latest update to fall over.
An auto generated report has been despatched to TT.
So now waitng to see what happens next time I connect to TT Home. |
|
Back to top |
|
 |
Tigerfan Occasional Visitor

Joined: Jul 04, 2005 Posts: 54
|
Posted: Sat Feb 14, 2009 12:42 am Post subject: |
|
|
Thanks all, I'll give that a go. |
|
Back to top |
|
 |
|
Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
Back to top |
|
 |
|