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TomTom can't find the maps on my HTC Touch Diamond...

 
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flintvg44
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Joined: Jan 04, 2009
Posts: 2

PostPosted: Sun Jan 04, 2009 4:56 am    Post subject: TomTom can't find the maps on my HTC Touch Diamond... Reply with quote

I used my TomTom navigation system for a day then after using ActiveSync to put some music on my storage card, and download Pocket E-Sword, the Tom Tom says, "No maps found!" every time I start up TomTom. Any ideas?
I've got a HTC Touch Diamond http://www.mypocketpcmobile.com/FullReviewHTCTouchDiamond/tabid/247/Default.aspx ...and no one seems to know what to do?!

Cheers, Flint.
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mikealder
Pocket GPS Moderator
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sun Jan 04, 2009 9:42 am    Post subject: Reply with quote

Has the device code changed as a result of being connected to the PC? - do you know what it was before the problem - Mike
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Mullet
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Joined: Dec 12, 2005
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PostPosted: Sun Jan 04, 2009 12:47 pm    Post subject: Reply with quote

Check the storage card, is the map still on there?
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mpwilson99
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Joined: Jun 30, 2007
Posts: 462
Location: Hickstead, Sussex

PostPosted: Sun Jan 04, 2009 6:32 pm    Post subject: Reply with quote

Have you upgraded to 7.901 (is it) by any chance?, possibly knowing or not knowing.

I think you get the No Maps Found message when there is no maps, or they are not compatible with the software version.
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TomTom 700 GO user since Dec 2005.
TomTom PDA XDA user since Dec 2007.
TomTom HTC HD2 user since Jul 2012.
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peterc10
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Joined: Aug 21, 2005
Posts: 1761
Location: Kent, England

PostPosted: Mon Jan 05, 2009 9:56 am    Post subject: Reply with quote

What version of TT do you have? Is it TT6 or TT7? Do you use TT Home and have you got it set to automaticly download updates? If so and you had TT6 you may find that Home has "kindly" updated your system to TT7 version 7.901. The trouble is that TT7 can't read TT6 maps so you have to buy new ones!

I have a Touch Diamond and every time I log onto Home it offers me this upgrade. I have refused up until now. And don't expect any sense or help from TT "support". Their answer will be we don't support TT6 on your phone. And, according to them, Home is making a mistake when offering you TT7 so you should have known that and not downloaded it. Shocked

If you have backed up with Explorer or still have original software then you can should be able to re-install TT6 and it should find your old maps again (but don't forget to do a back up before you do so)
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Peter
HTC Sensation
Sygic GPS for Europe (No more TT "support"!)
Copilot for USA
Bury CC9060 bluetooth car kit & Brodit mount
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flintvg44
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Joined: Jan 04, 2009
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PostPosted: Wed Jan 07, 2009 4:24 am    Post subject: Reply with quote

Thanks for your input guys, I got it working alright!
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peterc10
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Joined: Aug 21, 2005
Posts: 1761
Location: Kent, England

PostPosted: Fri Jan 09, 2009 2:29 pm    Post subject: Reply with quote

flintvg44 wrote:
Thanks for your input guys, I got it working alright!

If you can tell us how it may help others with similar problems
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Peter
HTC Sensation
Sygic GPS for Europe (No more TT "support"!)
Copilot for USA
Bury CC9060 bluetooth car kit & Brodit mount
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