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Help with Tomtom One update

 
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remus
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Joined: Jun 23, 2004
Posts: 28
Location: Kent,England

PostPosted: Mon Jan 05, 2009 11:08 am    Post subject: Help with Tomtom One update Reply with quote

One of my staff has a TomTom One. She has never connected it to her PC so must be in need of updating by now. Since I have a 910 with all the latest bits I have been given the job !!

So a few questions.
1. The unit just has Tomtom One on the bottom followed by 4N00.004 so what version is the unit, just a basic One version 1 ??
2 The apps says V 6.500 I am running 7.903 on my 910 should this be the same for a One.
3. maps uk/roi v660.1199 again I have on my 910 v815.2023 should this be the same on the One.

4. memory she has 29mb of which 5.4 is free. Will the One take the full speed camera db or do I need to use one of the cut down versions ?

5 Any other problems I am likely to find with a One update.??

many thanks Kevin
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Oldboy
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Mon Jan 05, 2009 12:22 pm    Post subject: Re: Help with Tomtom One update Reply with quote

remus wrote:
1. The unit just has Tomtom One on the bottom followed by 4N00.004 so what version is the unit, just a basic One version 1 ??
It will be the one called by TT, "Second Edition". It's an SD Card only Unit.

remus wrote:
2 The apps says V 6.500 I am running 7.903 on my 910 should this be the same for a One.
The latest software for the ONE is 7.9xx. There are some variations but I'm not sure which 7.90x it is.

remus wrote:
3. maps uk/roi v660.1199 again I have on my 910 v815.2023 should this be the same on the One.
The latest Map for the ONE is 815, but the software will need upgrading before this can be used.

The easiest way to do that is to create an Account, at TT, for her Device. PLEASE don't use your Account details to do this, as it causes untold woes.

remus wrote:
4. memory she has 29mb of which 5.4 is free. Will the One take the full speed camera db or do I need to use one of the cut down versions ?
The memory you quoted is the Internal Memory. You need to know the size of the SD Card. If it is the 128MB original card you MIGHT just get away with fitting new software and Map.

It would be better to get a larger SD Card, and keep the original as a usable Backup.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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remus
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Joined: Jun 23, 2004
Posts: 28
Location: Kent,England

PostPosted: Mon Jan 05, 2009 2:04 pm    Post subject: Reply with quote

Thanks for that, you say get a larger SD card. Do I remember reading a post a while back saying that the large ones will not work on a Tomtom.

If so what size would you say I need to get her.
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Oldboy
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Posts: 10641
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PostPosted: Mon Jan 05, 2009 2:23 pm    Post subject: Reply with quote

Anything up to a 2GB SD Card. You can Western & Central Europe on to that. Smile

NOT an SDHC Card though.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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Pocketgps
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Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK

PostPosted: Mon Jan 05, 2009 3:44 pm    Post subject: Reply with quote

Not sure how the ONE v2 you have differs from the ONE v4.

When purchased it was:

App v7.522.9270

Map v715.1689 United Kingdom and Republic of Ireland

This unit was purchased in Nov 2008 and via TT HOME with latest map guarantee has updated to:

App 8.010.9369

Map v815.2024 United Kingdom and Republic of Ireland

You would have to purchase the very latest map. Not sure if you be offered any free update to a more recent map via TT HOME.

There is NO memory card slot on these units now, but TT HOME shows this:

IL #1: 'Memory Card' 824 free/978 total MB Block Size 4096 Media Name 'InternalMemory' serial $xxxxxxxx, Writable
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remus
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Joined: Jun 23, 2004
Posts: 28
Location: Kent,England

PostPosted: Fri Jan 09, 2009 6:04 pm    Post subject: Reply with quote

Ok here we go with the next part. I was given 2 2gb sd cards today, have backed up using windows explorer then downloaded the first update via home that took me to 6.560 from 6.500
All worked fine.
Next updated to 7.9 downloaded ok but when it tried to copy to tomtom one i got an error message. Wondered if it was because since I was using the old sd card lack of space.
So went through the whole of above again onto one of the 2gb cards
same error again.
For fun did the same again with the other 2gb card same error again.
this is what i was getting

ERROR: DesktopLib/InstallToDevice/Install/Single/Write: An error occurred while using this file: F:\data.chk
@ .\framework\InstallToDeviceThread.cpp(1199)
00000000
in .\framework\InstallToDeviceThread.cpp:1199
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:74
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1033
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:77
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:70
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:62
this._errorFatal(error);

any ideas please ??
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Fri Jan 09, 2009 6:07 pm    Post subject: Reply with quote

Yep.

you need to go to Microsoft's website and download the .NET Framework 2 software
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remus
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Joined: Jun 23, 2004
Posts: 28
Location: Kent,England

PostPosted: Fri Jan 09, 2009 7:43 pm    Post subject: Reply with quote

dhn wrote:
Yep.

you need to go to Microsoft's website and download the .NET Framework 2 software


Thanks
can you explain more . Have looked on m soft site and lot of dowloads for .net.

If I am missing something on my pc runing xp why can I update my 910 to 7.9-- without any problems?
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dhn
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Posts: 2544
Location: Toronto CANADA

PostPosted: Fri Jan 09, 2009 10:06 pm    Post subject: Reply with quote

My understanding is that Home needs .NET framework 2.2 to install and run properly.

So, if you go back to that site, see if you can install that software version.

Then try Home's install again.
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