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Pocket GPS World :: View topic - Tomtom x40 fuel voucher offer
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Tomtom x40 fuel voucher offer
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hailstorm
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Joined: Jun 26, 2007
Posts: 78

PostPosted: Wed Dec 10, 2008 8:10 pm    Post subject: Tomtom x40 fuel voucher offer Reply with quote

Just curious if anyone has received this yet? I filled out the form about a month ago at http://www.tomtompromotion.com/fuel/
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Graeme2812
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Joined: Mar 14, 2004
Posts: 297
Location: Dundee, Scotland UK

PostPosted: Wed Dec 10, 2008 8:32 pm    Post subject: Reply with quote

How did you manage to fill out the form a month ago?

The way I understand it, the promotion only applies to between day 30 and 60 after purchase. So you would have to have the device for 30 days before you can claim which would mean you would have to have purchased the device two months ago if you filled the form out over a month ago? Confused

I tried accessing the site as soon as I got my device and I got the "Not authorised to view this page" type message.

I filled this in for my 540. Now I've to print the confirmation email and send it together with the packaging containing the promotional code, to a uk address. Then they will send me a fuel card for 30....so I'm told.

Straight forward enough process.
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hailstorm
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Joined: Jun 26, 2007
Posts: 78

PostPosted: Thu Dec 11, 2008 10:54 pm    Post subject: Reply with quote

I kind of missed the bit about waiting 30 days. I've never come across an offer where I had to wait before I could claim it. I never got a confirmation email. Won't let me fill in the form again as I've already used the code.
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jonstatt
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Joined: Jul 19, 2005
Posts: 140

PostPosted: Thu Dec 11, 2008 11:57 pm    Post subject: Reply with quote

I filled out the form this morning. No email yet. If it doesn't come in 24 hours you are supposed to escalate.
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hailstorm
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Joined: Jun 26, 2007
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PostPosted: Fri Dec 12, 2008 12:11 am    Post subject: Reply with quote

Found a link to get the email resent in the FAQs on that site. I hope they don't refuse me because I claimed too early.
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jonstatt
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Joined: Jul 19, 2005
Posts: 140

PostPosted: Fri Dec 12, 2008 3:05 pm    Post subject: Reply with quote

hailstorm wrote:
Found a link to get the email resent in the FAQs on that site. I hope they don't refuse me because I claimed too early.


I haven't got an email after 24 hours....still no email after using the resend email link.

THis is a joke! Now I will have to email them for help
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Fri Dec 12, 2008 6:47 pm    Post subject: Reply with quote

Quote:
I've never come across an offer where I had to wait before I could claim it.


Possibly to stop people buying the unit, claiming the free fuel and then returning the unit for a refund.
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jonstatt
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Joined: Jul 19, 2005
Posts: 140

PostPosted: Fri Dec 12, 2008 6:54 pm    Post subject: Reply with quote

Has anyone managed to complete the form and got an email back??
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deesoft
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Joined: 14/03/2003 19:10:05
Posts: 138
Location: Warrington, Cheshire, UK

PostPosted: Fri Dec 12, 2008 7:59 pm    Post subject: Received Email Reply with quote

Hi
I followed all the instructions re the Free Fuel and received an Email with details of where to send the application. I did this about a week ago and am now awaitng the necessary 'card'
david
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mcwarre
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Joined: Mar 25, 2004
Posts: 157

PostPosted: Fri Dec 12, 2008 10:34 pm    Post subject: Reply with quote

Ditto
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jonstatt
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Joined: Jul 19, 2005
Posts: 140

PostPosted: Tue Dec 16, 2008 10:36 am    Post subject: Reply with quote

mcwarre wrote:
Ditto


Looks like TomTom had a fault with the server. I requested a repeat email again, and got it within seconds! In the post now after applying scissors to the outer box sleeve and finding a photocopier that worked for the receipt.
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SpookyUK
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Joined: Sep 07, 2008
Posts: 16

PostPosted: Wed Dec 17, 2008 12:47 pm    Post subject: Reply with quote

jonstatt wrote:
Has anyone managed to complete the form and got an email back??

I filled in the form 10 minutes ago and had an email within a couple of minutes, perhaps I've been lucky.

The email tells me to print it out and send it with the part of the box with the code on and a copy of the receipt on to an address in Aylesbury.
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weelogic
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Joined: Oct 18, 2004
Posts: 111
Location: South of Glasgow, West of Scotland

PostPosted: Wed Dec 24, 2008 11:48 am    Post subject: Reply with quote

I too am waiting for an email, having completed the form over a week ago. I can't see any link for FAQ on the fuel promotion site, can any kind user point me in the right direction?
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mcwarre
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Joined: Mar 25, 2004
Posts: 157

PostPosted: Wed Dec 24, 2008 8:34 pm    Post subject: Reply with quote

weelogic wrote:
I too am waiting for an email, having completed the form over a week ago. I can't see any link for FAQ on the fuel promotion site, can any kind user point me in the right direction?


Redo it (check your junk email settings also)

http://www.tomtompromotion.com/fuel/
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weelogic
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Joined: Oct 18, 2004
Posts: 111
Location: South of Glasgow, West of Scotland

PostPosted: Fri Dec 26, 2008 5:35 pm    Post subject: Reply with quote

The problem is that it will not allow me to re-do it, as it says that the voucher code has already been applied for. There is no problem either with my junk mail settings, as the email address is for my own personal domain name with all filters off. Again, can anyone post the link to the FAQ on this?
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