Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Help - Copy of usa map wanted. Deleted mine and now need it
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Help - Copy of usa map wanted. Deleted mine and now need it
Goto page 1, 2, 3  Next
 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
warthog
Occasional Visitor


Joined: May 16, 2005
Posts: 4

PostPosted: Mon Dec 01, 2008 1:06 am    Post subject: Help - Copy of usa map wanted. Deleted mine and now need it Reply with quote

Hello,

I have a tomtom 910, which came with europe and usa maps. However, I deleted the usa maps, when I first had it not thinking that I would ever need them, but now we are taking the kids to florida on hols in Jan and it would be useful to take with us.

I have the plastic card that came with the 910, with code on for the usa maps, but I don't have any cd with the map on.

I spoke to the TomTom support line and they basically said tough and that I need to purchase the map again. A little unfair I thought, as I can prove that I have a code and I just need a copy of the map to load onto the tomtom.

Is there anyone who can help me out and send me a copy of the map. I will of course pay for the postage etc. My email address is

Admin Edit: email address removed. PaulB2005

Thanks,
Richard.
Back to top
View user's profile Send private message
PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Mon Dec 01, 2008 1:17 am    Post subject: Reply with quote

You had a similar request some time ago here and the advise about maps being locked to units still holds true. You can't load someone elses maps on your unit.
Back to top
View user's profile Send private message
MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 15126
Location: Bradford, West Yorkshire

PostPosted: Mon Dec 01, 2008 8:43 am    Post subject: Re: Help - Copy of usa map wanted. Deleted mine and now nee Reply with quote

warthog wrote:
I spoke to the TomTom support line and they basically said tough and that I need to purchase the map again. A little unfair I thought, as I can prove that I have a code and I just need a copy of the map to load onto the tomtom.


i wouldn't it was unfair! if you bought a new tv and threw away the remote control thinking you'd never use it as your fingers functioned adequately, you'd hardly expect the manufacturer to send you a new one, would you?!

as paul stated, maps are locked to devices for obvious reasons.

MaFt
Back to top
View user's profile Send private message Visit poster's website
garcor
Regular Visitor


Joined: Feb 10, 2008
Posts: 114
Location: Nova Scotia & Florida in Winter Go 920 App 8.351 Maps NA 850 & C/W EU 830

PostPosted: Mon Dec 01, 2008 12:00 pm    Post subject: Reply with quote

It is unfortunate that you didn't save a copy or saved your original backup.
As others have said the maps are locked to your device.
I just looked on the TT site and you can pick up a map for $29.95 GBP for just the S/E US Map or all of N/A for 49.95 GBP

It would probably cost you that to add one to your car rental or more.
Back to top
View user's profile Send private message
warthog
Occasional Visitor


Joined: May 16, 2005
Posts: 4

PostPosted: Mon Dec 01, 2008 7:45 pm    Post subject: Reply with quote

Paul,

The request that I made over 3 years ago, was to purchase a map for france for the original tomtom go unit.

I have since bought the 910 unit. You make it sound that I am trying to get something for nothing.

So, if the maps are locked to each unit then why bother put the plastic card with the codes on in the box. On the back of the card it reads "keep this code for product activation, support and future map upgrades"

I would like to active the n-america map using it, but I don't have it. Please explain.
Back to top
View user's profile Send private message
PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Mon Dec 01, 2008 8:04 pm    Post subject: Reply with quote

Quote:
I have since bought the 910 unit. You make it sound that I am trying to get something for nothing.


Sorry if you felt like that. It wasn't my intention. It was just the question was similar i.e. you wanted to install maps that had already been locked to one unit to your unit.

Quote:
So, if the maps are locked to each unit then why bother put the plastic card with the codes on in the box. On the back of the card it reads "keep this code for product activation, support and future map upgrades"

I would like to active the n-america map using it, but I don't have it. Please explain.


It's probably so you can lock unlocked maps to your unit. However you can't use the codes to transfer maps already locked to one unit to another one.
Back to top
View user's profile Send private message
nashmills
Regular Visitor


Joined: Nov 10, 2006
Posts: 131

PostPosted: Mon Dec 01, 2008 10:07 pm    Post subject: Re: Help - Copy of usa map wanted. Deleted mine and now nee Reply with quote

MaFt wrote:
warthog wrote:
I spoke to the TomTom support line and they basically said tough and that I need to purchase the map again. A little unfair I thought, as I can prove that I have a code and I just need a copy of the map to load onto the tomtom.


i wouldn't it was unfair! if you bought a new tv and threw away the remote control thinking you'd never use it as your fingers functioned adequately, you'd hardly expect the manufacturer to send you a new one, would you?!

as paul stated, maps are locked to devices for obvious reasons.

MaFt
That's not the same as a remote is something physical and it would cost the manufacturer to supply a replacement. A map is just some software that could be downloaded. Once you have bought a licence to use the software you should be able to download it as often as you like as long as it's still locked to the same device.
Back to top
View user's profile Send private message
warthog
Occasional Visitor


Joined: May 16, 2005
Posts: 4

PostPosted: Mon Dec 01, 2008 11:29 pm    Post subject: Reply with quote

Thanks for the support nashmills.

If I buy a new computer, and format the hard disk, then the computer is supplied with a restore CD, that I can use to get the computer back to a factory shipped situation.

This is basically the same that I want to do for my TomTom. I think you will all agree it's not too much to ask is it ?
Back to top
View user's profile Send private message
turbo10
Regular Visitor


Joined: May 24, 2008
Posts: 230
Location: Wigan

PostPosted: Tue Dec 02, 2008 12:02 am    Post subject: Re: Help - Copy of usa map wanted. Deleted mine and now nee Reply with quote

MaFt wrote:
warthog wrote:
I spoke to the TomTom support line and they basically said tough and that I need to purchase the map again. A little unfair I thought, as I can prove that I have a code and I just need a copy of the map to load onto the tomtom.


i wouldn't it was unfair! if you bought a new tv and threw away the remote control thinking you'd never use it as your fingers functioned adequately, you'd hardly expect the manufacturer to send you a new one, would you?!

as paul stated, maps are locked to devices for obvious reasons.

MaFt


MMMMmmm sorry... but IMO it is unfair, a remote control is hardware, it has to be manufactured and sent through the post, a cost to somebody, but software is sent via the internet, its not hardware but software.... a massive difference. TT units should really be shipped with a backup CD. After all you did pay for it along with your TT unit. Confused
_________________
Triumph Tiger 800 XRt
Garmin Zumo 595LM
TomTom Live Truck
Samsung Galaxy S7 Edge
Back to top
View user's profile Send private message Send e-mail
Eldar
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Sep 24, 2004
Posts: 1294
Location: London

PostPosted: Tue Dec 02, 2008 12:46 am    Post subject: Reply with quote

I think it's been discussed before. The actual map file is exactly the same for all TomToms, a code is needed to unlock it. If you have a code which is legal for a particular version of the map, then downloading this map and activating it using the aforesaid legal code shouldn't be a problem.
Back to top
View user's profile Send private message
mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue Dec 02, 2008 1:37 am    Post subject: Reply with quote

The "product code" card supplied with a 910 device is most probably for the v650 maps, whilst these are quite old compared to the more recent releases they are better than nothing.

Not everyone takes backups of their device and PC failure can cause problems for even the most diligent, but given a map folder from another user the map won't work on his device, using the code number on the plastic card will activate the map allowing use without breaking any rules.

At the end of the day if a user can input the device codes and product code to the www.ttcode.com web site and generate an activation code (or unlock code) that works there is nothing wrong in what they have done, remember the 910 was released using the old way of map activation prior to the all singing and dancing Home version - Mike
Back to top
View user's profile Send private message Send e-mail MSN Messenger
Mullet
Frequent Visitor


Joined: Dec 12, 2005
Posts: 1051

PostPosted: Tue Dec 02, 2008 7:40 am    Post subject: Reply with quote

warthog wrote:
If I buy a new computer, and format the hard disk, then the computer is supplied with a restore CD, that I can use to get the computer back to a factory shipped situation.


I got these with a Time branded PC about 12 years ago having paid waay over the odds for the bundle, but I would suggest this is quite rare now.

1 HP, 1 Tosh and 2 Acer laptops in my household and none came with a restore disc. Just a restore partition on the HD.

Unfortunately the onus is on the end user to protect their investment by making the backup discs.
Back to top
View user's profile Send private message
Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Tue Dec 02, 2008 9:46 am    Post subject: Reply with quote

warthog wrote:
Thanks for the support nashmills.

If I buy a new computer, and format the hard disk, then the computer is supplied with a restore CD, that I can use to get the computer back to a factory shipped situation.

This is basically the same that I want to do for my TomTom. I think you will all agree it's not too much to ask is it ?

As Mullet has said, that is not the fact these days. Very few OEM PC's come with the install CD's. If you choose to format then you lose access to the OS supplied unless you backup the utility partition or pay extra for the OS CD Media.

if I buy a music track on iTunes and then at some later point delete it I cannot simply re-download it, I'd have to repurchase unless I'd backed it up.

Whilst i sympathise, the fact is you will have to buy a new map if you wish to have US access.
_________________
Darren Griffin
Back to top
View user's profile Send private message Send e-mail Visit poster's website
matthewj
Frequent Visitor


Joined: Apr 03, 2006
Posts: 751

PostPosted: Tue Dec 02, 2008 10:15 am    Post subject: Reply with quote

Darren wrote:
if I buy a music track on iTunes and then at some later point delete it I cannot simply re-download it, I'd have to repurchase unless I'd backed it up.


As I understand it, this it not the case. iTunes will allow you to download it again free of charge so long as you've bought it before. But yes, the duty is on the purchaser to take appropriate care. Someone who removes files from their satnav should not complain if they then lose them.
Back to top
View user's profile Send private message
Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Tue Dec 02, 2008 10:26 am    Post subject: Reply with quote

matthewj wrote:
As I understand it, this it not the case. iTunes will allow you to download it again free of charge so long as you've bought it before.

Drifting OT but that is not the case.

Apple iTunes Support Article
_________________
Darren Griffin
Back to top
View user's profile Send private message Send e-mail Visit poster's website







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Goto page 1, 2, 3  Next
Page 1 of 3

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping