HD Traffic Accessory UK Launch Postponed

SpeedCam · Posted: Mon Nov 03, 2008 2:19 pm Post subject:

Just received an update from TomTom regarding my HD Receiver, I've been told that they are now arranging for a unit to be sent out, I'm awainting further updates and expected ETA.

carl_the_cobbler · Frequent Visitor Joined: Jul 22, 2007 Posts: 251

See I would suggest that part of the problem is the last and last but one post, two completely different pictures being painted for 2 different people.

I was told that they weren't sure if it was going to come out as a separate receiver or was just going to use the functionality of a mobile phone!!!

These different stories are bound to lead to rumour, surely the departments must talk to EACH other??

Cheers

Carl

ItsMikeE · Posted: Thu Nov 06, 2008 11:16 am Post subject:

Holdfast · Posted: Thu Nov 06, 2008 11:48 am Post subject:

SpeedCam · Posted: Thu Nov 06, 2008 8:06 pm Post subject:

Darren · Posted: Thu Nov 06, 2008 8:32 pm Post subject:

I wish you luck, my money is still in the 'it ain't gonna appear this side of Christmas" camp.
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Darren Griffin

leonz · Occasional Visitor Joined: May 28, 2008 Posts: 3

This is what I got from Tomtom:

GNR · Occasional Visitor Joined: Nov 11, 2007 Posts: 42

My reply from Tom Tom Sales dept

"In the course of 2008 and 2009 HD Traffic will become available in other countries. But please be aware that the products you buy in the Netherlands only cover the Dutch motorways and secondary “N” roads. HD Ready means that the navigation device you bought (930) is ready for use with the HD Traffic Receiver. To receive HD Traffic you will need to buy an HD Traffic Receiver which will become available in the near future"

I have read with interest every post on this thread, strikes me TT give various answers depending on who you talk to, now a truly professional company would have a standard reply, no matter who you spoke to, I guess they all use CRM software. for god sakes it isn't as if this add on is new on the horizon, surely they have had a while to get there act together on this one.

Everyone talks about the marketing of the new 940 and it would be detrimental to release the dongle for older versions. Are we all forgetting the marketing of the units we have already, and what we were promissed in that marketing.

Thanks BTW for all the info so far guys Wink

Steve

SpeedCam · Posted: Fri Nov 07, 2008 3:24 pm Post subject:

Darren · Posted: Fri Nov 07, 2008 3:29 pm Post subject:

I just wish manufacturers would learn to announce new devices etc when they are READY to go and not months in advance or in TomToms case when they are not yet ready for public consumption (RDS-TMC).

RDS-TMC Mk1 should never have been sold, HD Traffic is having major issues at the moment. Nothing damages consumer confidence more than this kind of malarkey.
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Darren Griffin

Holdfast · Posted: Fri Nov 07, 2008 5:11 pm Post subject:

Is Tom Tom trying to tell me something, I have just checked on the web site, they have deleted the Go 930, leaving just the 730 and 530. This is obviously a subtle marketing trick to get us 930 owners to buy a 940, sorry TT you have pushed me too far, I am now off to stand in the corner for an Amsterdam good sulk. Sad

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Sat Nav of choice WAZE

Cfcfan · Occasional Visitor Joined: Feb 27, 2008 Posts: 14

Thanks to all who are making a fuss about this.

I am really angry because I was thinking of switching away from TT but bought a 930 in June because of the promise of HD. The website featured a live demonstration of the system working in Netherlands. The product box was so ambiguous that I expected to find the dongle inside. I was disappointed to find I would have to buy it separately and would have to wait until July 07.

I think some of you are too understanding of TT and its delays. I do not think it is reasonable to hold back on the dongle so they can promote the new 940. I would not have bought a 930 if I had known there was a 940 on the way.

Unless the HD comes out quickly I will stick the 930 on e-bay and buy another make. Any recommendations?

mikealder · Posted: Fri Nov 07, 2008 5:30 pm Post subject:

SpeedCam · Posted: Fri Nov 07, 2008 9:20 pm Post subject:

I'm normally a person that goes out and buys the latest gadget, but I'd suggest hanging onto your 930. For users that have x20 & x30 devices I cannot see what justifies £400. For your money you will only be getting the new HD & LIve services all other functionallity is available on the older units.

Darren, I appreciate that you are under NDA but I find your comment 'HD Traffic is having major issues at the moment.' very interesting. Does this mean that not only is the HD Receiver having issues but also the new X40 units, this is what some new x40 users seem to be implying. If so yet another TomTom product that has been released too early and without full testing?

Darren · Posted: Fri Nov 07, 2008 9:33 pm Post subject:

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