| View previous topic :: View next topic |
| Author |
Message |
gpsjustlookin
Occasional Visitor
Joined: Jun 18, 2008
Posts: 29
|
 Posted: Tue Jul 08, 2008 4:36 pm Post subject: Installing Igo 2006 and getting Hardware iderror message |
 |
|
I have bought a copy of this product but upon inserting the card into my Medion 100 PDA I get the "Hardware iderror" message. Is there a way around this or is the problem related to the fact someone else has loaded it on their PDA and this has resulted in a file being written to the SD card?
Before you ask - yes it is a genuine copy bought only yesterday. |
|
| Back to top |
|
 |
lbendlin
Pocket GPS Staff
Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA
|
| Posted: Thu Jul 10, 2008 4:32 am Post subject: |
|
|
have you made a copy of the SD card? That won't work, iGO needs the original card.
_________________
Lutz
Report Map Errors here:
TomTom/TeleAtlas NAVTEQ |
|
| Back to top |
|
|
gpsjustlookin
Occasional Visitor
Joined: Jun 18, 2008
Posts: 29
|
| Posted: Thu Jul 10, 2008 10:15 am Post subject: |
|
|
| lbendlin wrote: | | have you made a copy of the SD card? That won't work, iGO needs the original card. |
No I know about the fact you have to use the original card so that is what I did.
I have tried 2 original cards and both came up with the same error
The software came in what appears to be legitimate sealed bubble pack (unbroken seal when arrived) and was from a genuine business seller.
If I have done a hard re-set am I right that that sends the machine back to the state where nothing on it should stop the installation process.
Many thanks for responding - those good folk at Nav N Go are not up to the quality of their product in replying to e-mails I have sent them (not just this problem but one related to TMC receivers for Igo 8 |
|
| Back to top |
|
|
Pocketgps
Lifetime Member
Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK
|
| Posted: Thu Jul 10, 2008 12:34 pm Post subject: |
|
|
| gpsjustlookin wrote: |
I have tried 2 original cards and both came up with the same error |
Seems like your Medion is not compatible with it.
At what point do you get the error, how far as the loading process gone.
I use iGO8 on a Medion 95000(Mio168 clone), which works just fine.
If you purchased 2 cards and they both do the same thing then I would send them back and ask for a full refund. |
|
| Back to top |
|
|
gpsjustlookin
Occasional Visitor
Joined: Jun 18, 2008
Posts: 29
|
| Posted: Thu Jul 10, 2008 1:11 pm Post subject: |
|
|
[ | Quote: | quote="Pocketgps"] | gpsjustlookin wrote: |
I have tried 2 original cards and both came up with the same error |
|
Seems like your Medion is not compatible with it.
At what point do you get the error, how far as the loading process gone.
I use iGO8 on a Medion 95000(Mio168 clone), which works just fine.
If you purchased 2 cards and they both do the same thing then I would send them back and ask for a full refund.[/quote]
The message appears when the opening screem appears - the one with the large Igo badge over a European map. There are the words PHONE END in bottom right hand corner and the "HardwareIDerror" message is in the middle of the screen.
No I only purchased one but when the message first appeared I contacted the sellers and they sent me another software blister pack. They have been outstanding in service and I mean outstanding. I have no reason to believe they have any idea what is going on and unfortunately NavNGo are showing their usual lack of enthusiasm in replying to my e-mail. |
|
| Back to top |
|
|
Pocketgps
Lifetime Member
Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK
|
| Posted: Thu Jul 10, 2008 3:57 pm Post subject: |
|
|
I also have iGO 2006 Plus. This was pre-installed on a dedicated gps unit when purchased.
When it loads, which only takes about 8-10 seconds I see some messages down the bottom right of the screen. They go so quickly apart from the last one, which says Mainscreen Load that I cannot read what the others say.
Have you tried a hard reset (turning off the main power switch on the back of the unit). MAKE A FULL BACK-UP FIRST or you will loose all your data.
You could try installing by using the File Explorer and going to the sd card and finding the set-up file and clicking on it.
Sorry but cannot think of anything else. |
|
| Back to top |
|
|
gpsjustlookin
Occasional Visitor
Joined: Jun 18, 2008
Posts: 29
|
| Posted: Thu Jul 10, 2008 5:41 pm Post subject: |
|
|
| Pocketgps wrote: | I also have iGO 2006 Plus. This was pre-installed on a dedicated gps unit when purchased.
When it loads, which only takes about 8-10 seconds I see some messages down the bottom right of the screen. They go so quickly apart from the last one, which says Mainscreen Load that I cannot read what the others say.
Have you tried a hard reset (turning off the main power switch on the back of the unit). MAKE A FULL BACK-UP FIRST or you will loose all your data.
You could try installing by using the File Explorer and going to the sd card and finding the set-up file and clicking on it.
Sorry but cannot think of anything else. |
Tried both your suggestions but no luck.
Thanks for your help anyway |
|
| Back to top |
|
|
Pocketgps
Lifetime Member
Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK
|
| Posted: Thu Jul 10, 2008 7:03 pm Post subject: |
|
|
I've just seen this on the pdamill web site.
| Quote: | | I've updated my original iGO to the latest beta version, but I've got "HardwareIDerror". Unfortunately, some (web)shop sells illegal copies, which seem original. These copies won't work after the update. |
That was posted by: bozi - iGO Team
Not saying the supplier you used is selling illegal copies, but that is the report you are getting. |
|
| Back to top |
|
|
gpsjustlookin
Occasional Visitor
Joined: Jun 18, 2008
Posts: 29
|
| Posted: Thu Jul 10, 2008 8:24 pm Post subject: |
|
|
| Pocketgps wrote: | I've just seen this on the pdamill web site.
| Quote: | | I've updated my original iGO to the latest beta version, but I've got "HardwareIDerror". Unfortunately, some (web)shop sells illegal copies, which seem original. These copies won't work after the update. |
That was posted by: bozi - iGO Team
Not saying the supplier you used is selling illegal copies, but that is the report you are getting. |
Yes I've seen this item on PDAmill. It was a brief reply though and that is why I sent an e-mail to Igo/Navngo.
I've also looked on GPSpassion but there was nothing of help there (at least that I could understand)
Obviously I'm getting to the point of having to get back to the sellers but first I'm going to see what happens when I try to install it on a friends Mio 168
Once again thanks. |
|
| Back to top |
|
|
gpsjustlookin
Occasional Visitor
Joined: Jun 18, 2008
Posts: 29
|
| Posted: Sat Jul 12, 2008 12:54 pm Post subject: |
|
|
| Pocketgps wrote: | I've just seen this on the pdamill web site.
| Quote: | | I've updated my original iGO to the latest beta version, but I've got "HardwareIDerror". Unfortunately, some (web)shop sells illegal copies, which seem original. These copies won't work after the update. |
That was posted by: bozi - iGO Team
Not saying the supplier you used is selling illegal copies, but that is the report you are getting. |
Pity Igo don't reply to e-mails!
Just to let you know it was all down to the fact that Igo 2006 cannot run on the Medion MDPNA100.
I had bought the Igo 2006 so that I could get the free up-grade download to Igo 8. It was looking like I was going to be out of luck.
Thankfully although I cannot run it on the Medion I have I do now have Igo 8 installed on the SD card. The software now reaches the Igo 8 opening screen and comes up with "INIT API" in bottom right hand corner, before coming to an abrupt full-stop.
Seems the HardwareIDerror comes up for errors other than illegal copies.
I do run GPS on an O2 XDA Orbit but cannot run the legitimate software on that because it only takes micro SD cards. Hope Igo bring out a copy on micro cards!
Thanks for your efforts to help me - I thought the least I owed you was this info. |
|
| Back to top |
|
|
Pocketgps
Lifetime Member
Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK
|
| Posted: Sat Jul 12, 2008 2:16 pm Post subject: |
|
|
| gpsjustlookin wrote: | I do run GPS on an O2 XDA Orbit but cannot run the legitimate software on that because it only takes micro SD cards. Hope Igo bring out a copy on micro cards!
Thanks for your efforts to help me - I thought the least I owed you was this info. |
As far as I know they only sell iGO 8 on MicroSD Card. It comes with the miniSD and SD adapters. |
|
| Back to top |
|
|
aj2052
Frequent Visitor
Joined: Jul 03, 2005
Posts: 1431
Location: Leics,UK
|
| Posted: Sun Jul 13, 2008 3:04 am Post subject: |
|
|
Just answered on your other posting, if your medion is running win2003 then this is your likely problem, i belive the medion can be updated to win2003se if i remember, then this may clear your problem,
Double posting creates all sort of problems
_________________
Moto G5s Plus, Sygic 17.4.8 |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
