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Pocket GPS World :: View topic - subscription by Nochecks problem
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subscription by Nochecks problem

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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Apigface
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Joined: Mar 09, 2006
Posts: 2

PostPosted: Mon Apr 28, 2008 8:03 pm    Post subject: subscription by Nochecks problem Reply with quote

Have managed to pay by Visa to Nochecks 3 times whilst trying to renew subscription. This was 2 weeks ago and still not able to get the camera updates.
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GerryC
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Joined: Mar 01, 2005
Posts: 1513
Location: West Mids

PostPosted: Mon Apr 28, 2008 8:55 pm    Post subject: Reply with quote

If you send an email to subscriptions (at) pocketgpsworld.com including the transaction ID and whatever other info you have, one of the team will be able to look up to see what happened and sort it out for you.
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Apr 28, 2008 8:58 pm    Post subject: Reply with quote

As Gerry has said, send us an email and we'll investigate for you. You need to include the email address you gave NoChex if different to the email address you contact us from.

As soon as we have the email from you we can get an answer back to you very quickly and get the matter resolved for you Smile
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Apigface
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Joined: Mar 09, 2006
Posts: 2

PostPosted: Thu May 01, 2008 8:47 pm    Post subject: Nochecks problem Reply with quote

Called Visa to check on payment status. The Nochecks transaction was not completed which explains why I am unable to update my speed camera files.
Will now try to pay by Paypal. Thanks Apigface
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dunrowan
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Joined: Apr 10, 2006
Posts: 1

PostPosted: Mon May 12, 2008 4:46 pm    Post subject: Nochex Paymentnt Reply with quote

Been a member for a while but cannot renew my subscription on your system. Just comes up Nochex Error please contact Nochex Support which of course you can't. I KNOW my details are correct what is wrong with their system????
Regards,
Jim Devlin
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon May 12, 2008 5:16 pm    Post subject: Re: Nochex Paymentnt Reply with quote

dunrowan wrote:
Been a member for a while but cannot renew my subscription on your system. Just comes up Nochex Error please contact Nochex Support which of course you can't. I KNOW my details are correct what is wrong with their system????
Regards,
Jim Devlin

You can contact them via their on-line shopper support ticket system here.
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