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tomtom 520 does not rec rds-tmc when plugged in ??

 
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simonwwfc26
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Joined: Apr 18, 2008
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PostPosted: Fri Apr 18, 2008 7:49 am    Post subject: tomtom 520 does not rec rds-tmc when plugged in ?? Reply with quote

has anyone else had this prob ? my 520 has been fine until yesterday when i was going to work plugged my rds-tmc receiver into the bottom and its not rec it . the pic of the car isnt there with the arrows going round . phoned totmtom and they cant give me any answers ?? need it working as my job involves driving daily m25/m40 on call 24hr help
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mikealder
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Joined: Jan 14, 2005
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Location: Blackpool , Lancs

PostPosted: Fri Apr 18, 2008 8:15 am    Post subject: Reply with quote

Have you tried resetting the device with a paperclip? - Mike
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simonwwfc26
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PostPosted: Fri Apr 18, 2008 9:16 am    Post subject: Reply with quote

yes i done this straight away but no luck ? then got in touch with tomtom via phone a lady advised me to remove 1 of the applications one of tomtom updates this still hasnt worked im running version 7.481 also just gone to turn it on in my van and now its displaying unable to store file error in a red boxs top right hand corner of the screen Evil or Very Mad
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Greenglide
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Joined: Apr 04, 2006
Posts: 295
Location: South East Northumberland, UK

PostPosted: Fri Apr 18, 2008 5:31 pm    Post subject: Reply with quote

Hmm - I have the "Unable to save map settings" error and the TT unit regularly resets itself with the TMC unit connected.

Using GPRS traffic there is no problem.

First occurred with the 7.2 version of firmware, upgrade to 7.4 hasnt helped. Confused
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Fri Apr 18, 2008 7:06 pm    Post subject: Reply with quote

Last time I had this error there was a corrupt file on the device - try restoring from your backup after deleting all files on the device.

Assuming you do have a full backup through explorer, not TT Home.

Andy
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DennisN
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Joined: Feb 27, 2006
Posts: 14888
Location: Keynsham

PostPosted: Fri Apr 18, 2008 7:11 pm    Post subject: Reply with quote

When I was a RDS-TMC newbie (just a few weeks ago) I suffered this. Turned out very simply I hadn't shoved it in far enough - I found almost a double click of it connecting and when I pushed it all the way in, it came to life.
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simonwwfc26
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PostPosted: Sat Apr 19, 2008 12:49 pm    Post subject: Reply with quote

deff tried everything been useing the rds-tmc receiver since they 1st came out now got the newer version looks like il have to wait til monday for tomtom Crying or Very sad
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mikealder
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Location: Blackpool , Lancs

PostPosted: Sat Apr 19, 2008 12:51 pm    Post subject: Reply with quote

Do you know anyone local with a TomTom device you could plug your receiver into, at least this will establish whether the fault is with the RDS device or the Nav unit - Mike
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simonwwfc26
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PostPosted: Mon Apr 21, 2008 3:24 pm    Post subject: Reply with quote

its on its way back to tomtom for repair both rds-tmc receiver and 520
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