Map of Western Europe v7.10

Andy_P · Posted: Thu Nov 08, 2007 12:02 pm Post subject:

Just consider yourself lucky? Wish I had that.

vibeone · Lifetime Member Joined: Mar 08, 2006 Posts: 128

I've got access to a 520 and a XL UK (Regional).

The 520 accepted the map guarantee, and downloaded 7.10 (it came with 7.05), and has no problems. Indeed it will download the same map over and over if I let it (all only activated for my 520 though).

The XL, despite being purchased approx 45 days ago, seems to think it has a map guarantee still, but gives me a "Your device already has the latest map" error.

Can someone confirm whether the software will default to "already has the latest map" error, if your guarantee is used up?

If not, then maybe I can demand a new map for the XL from tomtom.

franb · Banned Joined: Aug 10, 2007 Posts: 244

I think it's ONLY the ONE 3rd Edition & X20 series that has this latest map guarantee.

Hamie · Regular Visitor Joined: Dec 30, 2003 Posts: 177

I just did a quick count... I also purchased within the 30 day map guarantee time... And I never get offered the new maps, and when I try to doit manually and told I have the latest available maps also...

I've raised a support question with TT over this one.

H

vibeone · Lifetime Member Joined: Mar 08, 2006 Posts: 128

Andy_P · Posted: Thu Nov 08, 2007 2:45 pm Post subject:

I think they are just trying not to disappoint you...
They have done this before with v6, where they think there are not enough significant differences to make it worth your while updating from what you've got. I guess they are trying to avoid complaints like "I paid $$$$ for this map and it's no different from the old one!" They can't win really!

DennisN · Posted: Thu Nov 08, 2007 3:26 pm Post subject:

rory1968 · Occasional Visitor Joined: Mar 02, 2006 Posts: 17

thanks for the replies re:Jersey maps.I will stick with my non map sharing NAVTEQ maps.Interestingly the new Radisson SAS hotel is also in the sea on my Navteq maps,but,the speed cameras are on dry land,
cheers,Mike

WeeMarky · Occasional Visitor Joined: Aug 21, 2005 Posts: 46

Hello,

Can I please ask? I am a Tom Tom Go Classic user am I entiled to free maps

Many Thanks

Mark...
_________________
TTG 720
APP. 8.351 (9982/090518) OS:315187
GPS v1.20 Boot 5.5120
Western Europe Map Version 710.1561

Oldboy · Posted: Thu Nov 08, 2007 9:27 pm Post subject: Re: Tom Tom Go Classic

WeeMarky · Occasional Visitor Joined: Aug 21, 2005 Posts: 46

Many Thanks Oldboy..

Mark..
_________________
TTG 720
APP. 8.351 (9982/090518) OS:315187
GPS v1.20 Boot 5.5120
Western Europe Map Version 710.1561

Hartsa · Posted: Fri Nov 09, 2007 7:27 am Post subject:

vibeone · Lifetime Member Joined: Mar 08, 2006 Posts: 128

Do you actually get an error message or just the usual "you already have the latest map".

For the record, the guarantee worked spot on for me - after I had first upgraded to 2.0, and then downloaded another update (think it was to 2.1.21.1212121.2.1.2.1.2.1.2.1..2.1.2 or something like that! :P )

Hartsa · Posted: Fri Nov 09, 2007 10:08 am Post subject:

georgemac · Occasional Visitor Joined: Jan 27, 2006 Posts: 42

I got a reply from TomTom today asking me to send them a copy of my receipt for the device, wither by replying to the email (which you cannot do but have to log in to a support website link) or by fax.

I have pasted in a copy of my paypal receipt, and a link to the item, which I purchased brand new, still selophane wrapped, off an Ebay seller.

I will await the next reply, but think because I bought it from an Ebay seller they perhaps will treat the purchase differently to a major high street or online retailer?

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