V7.12 Help Me files

grmills · Occasional Visitor Joined: Jul 20, 2007 Posts: 14

Have just downloaded 7.12 for my One XL and am impressed by the Help Me feature, apart from the fact that it tells me the nearest Police Station, Doctor, Pharmacy, Dentist are in Dublin (I'm in UK). The others (eg Hospital) all give UK locations.

Any ideas on how to rectify this please?

Tim Buxton · Posted: Fri Sep 28, 2007 4:11 pm Post subject:

Yes. Get going with that MapShare feature!
_________________
Tim

mikealder · Posted: Fri Sep 28, 2007 4:12 pm Post subject:

This is down to the poor quality and coverage of the inbuilt POI files, Map Share will help with the issue, where you can add local locations then "share" the data via TomTom Home and your PC's internet connection, you will also benefit from the updates others around the country have made - Mike

Andy_P · Posted: Fri Sep 28, 2007 4:24 pm Post subject:

Clever TomTom - Sell us the kit with an unusable feature and then let us sort it out for them for free....

grmills · Occasional Visitor Joined: Jul 20, 2007 Posts: 14

Thanks for the speedy response but I'm not sure whether Mapshare is the answer. The hospitals are all correctly listed starting at 2.6M away but the nearest listed police station is 254M off in a foreign country. Are you saying that the inbuilt POI doesn't include any Police Stations, Doctors, Pharmacies or Dentists in London, Birmingham, Bristol, Liverpool and half of Leeds? And we're supposed to put them all in ourselves?

Tim Buxton · Posted: Fri Sep 28, 2007 4:59 pm Post subject:

xda · Posted: Fri Sep 28, 2007 5:01 pm Post subject:

That's about the size of it. TomTom's now gone DIY.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

grmills · Occasional Visitor Joined: Jul 20, 2007 Posts: 14

Okay, next question: Can I populate the "Help Me" lists with the Pocketgps POI for the categories in question? (If so, how?) Or do I have to bypass the "Help Me" function and use the "Navigate to ... POI near you" function instead?

Tim Buxton · Posted: Fri Sep 28, 2007 5:27 pm Post subject:

If you put in your own .ov2 files for police stations, etc., they should be searchable by the Help Me function. The names of the files may be critical, though.
_________________
Tim

grmills · Occasional Visitor Joined: Jul 20, 2007 Posts: 14

Searching for a Pharmacy via "POI near you" produces two sets of POI files, identical spelling but different icons - one "Help Me" icon and the other using the normal POI bitmap.

"Help Me" only accesses its own list. In Ireland.

What do I do to the spelling to make the POI list accessible to "Help Me"?

mikealder · Posted: Fri Sep 28, 2007 5:53 pm Post subject:

Add the locations to your device using the Map Correction/ Correct a map error/ Add missing POI they will then be added to the device correctly and be picked up by the device when using the "Help Me" function - Mike

grmills · Occasional Visitor Joined: Jul 20, 2007 Posts: 14

I was hoping you weren't going to suggest that; if that's the only way it can be done I'll give it a miss as it'll take too long considering that the information's already accessible in the POI's.

It would be interesting to know how/why they are able to populate the Hospitals list but not the Dentists etc. Pity they can't (or decided not to) as it leaves the "Help Me" function as a rather annoying feature which only half works.

Thanks for your help.

Tim Buxton · Posted: Fri Sep 28, 2007 6:24 pm Post subject:

Andy_P · Posted: Sat Sep 29, 2007 7:50 pm Post subject:

They might be aware of it, but their reply to me when I mentioned it was basically, "Tough, if you don't like it, use third-party POIs".

Then when I moaned about the 720 losing all its warnings for user-POIs, they replied "Tough, we don't support third-party POIs"

Evil or Very Mad

xda · Posted: Sun Sep 30, 2007 1:24 am Post subject:

What did you expect? they can't even support themselves let alone a user base.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8

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