Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - problems with go 510
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

problems with go 510

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
riddler
Regular Visitor


Joined: Jun 28, 2005
Posts: 70

PostPosted: Thu Jun 21, 2007 7:18 pm    Post subject: problems with go 510 Reply with quote

i work for a motor dealer who use the go 510 for our delivery vans,we have now had problems with 3 of these devices where they will not turn even when they are charged.you press the reset button it does nothing even when trying to turn on at the same time.one thing i have noticed though is when you press the reset button the green power light comes on,but soon as you release it the light goes off,they just will not boot up!can anyone help.
Back to top
View user's profile Send private message Send e-mail
SpikeyMikey
Lifetime Member


Joined: Mar 21, 2006
Posts: 852
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Thu Jun 21, 2007 7:59 pm    Post subject: Reply with quote

I think you guys need to talk Smile

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=56760&highlight=

Mike
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
Back to top
View user's profile Send private message
BodgerBaz
Lifetime Member


Joined: Jun 12, 2005
Posts: 368
Location: Mörsdorf, Germany

PostPosted: Thu Jun 21, 2007 10:05 pm    Post subject: Reply with quote

I have exactly the same problem as of today. My GO510 has been perfect for ages but this morning failed to turn on.

I've used the reset several times and now have the green light problem.

I need to find my paperwork then take the first l o n g step into getting TomTom to repair it.
Back to top
View user's profile Send private message
mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Jun 21, 2007 10:17 pm    Post subject: Reply with quote

First of all try pressing and holding the reset switch for 30 seconds with a pin or needle, make sure you know where it is located on the device, follow the link "SpikeyMikey" gave for a thread containing a picture of the location - if this fails eject the SD card and try re-seat it before powering on, if that fails send it/ them back as faulty - Mike
Back to top
View user's profile Send private message Send e-mail MSN Messenger
BodgerBaz
Lifetime Member


Joined: Jun 12, 2005
Posts: 368
Location: Mörsdorf, Germany

PostPosted: Thu Jun 21, 2007 10:25 pm    Post subject: Reply with quote

Tried all those Mike, several times. But thanks for the advice. It's as dead as a doornail.

I think it's well outta warenty at 2 or 3 years but I'll try.
Back to top
View user's profile Send private message
mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Jun 21, 2007 10:31 pm    Post subject: Reply with quote

Sorry Baz, you need to send the device back, the comment I made intended as a suggestion to the OP to try - it might recover one, two or even all three of his devices - well worth a try - Mike
Back to top
View user's profile Send private message Send e-mail MSN Messenger
Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Fri Jun 22, 2007 6:37 am    Post subject: Reply with quote

The other 'trick' you can try is to take the SD Card out, then after 30 secs replace it and it acts as a Reset.

It has been known to work.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
Back to top
View user's profile Send private message Visit poster's website
BodgerBaz
Lifetime Member


Joined: Jun 12, 2005
Posts: 368
Location: Mörsdorf, Germany

PostPosted: Fri Jun 22, 2007 6:53 am    Post subject: Reply with quote

Just to repeat my answer to the other thread.

I've used satnav for several years and was trying to remember certain holidays when I'd used it. What I'd forgotten was that I was using a PDA version in those days.

I've checked my paperwork and discovered it was bought last September so is still under warrenty.

I'll be contacting TomTom later and hope to get it repaired before the warrenty runs out in September Twisted Evil

Many thanks for the feedback.
Back to top
View user's profile Send private message
BodgerBaz
Lifetime Member


Joined: Jun 12, 2005
Posts: 368
Location: Mörsdorf, Germany

PostPosted: Fri Jun 22, 2007 6:56 am    Post subject: Reply with quote

Oldboy wrote:
The other 'trick' you can try is to take the SD Card out, then after 30 secs replace it and it acts as a Reset.

It has been known to work.


But mine is totally dead as though it has a flat battery. I've booted it up in the past by mistake while the SD card was still in the card reader and it starts followed by a 'insert card' icon. Mine won't even do that.

Thanks anyway but I think it's a repair job.
Back to top
View user's profile Send private message
EricWB
Frequent Visitor


Joined: Jan 31, 2007
Posts: 310

PostPosted: Fri Jun 22, 2007 8:25 pm    Post subject: Reply with quote

I think you will find that your 510 will have a two year warranty from TomTom, but as it is less than tweleve months since you purchased it the retailer should should sort things out for you based upon the rules related to the sale of goods. You cant expect a replacement or your money back afer this amount of time, but they should repair it for you as required, without charge. If it cannot be repaired they should replace it or offer you a refund perhaps with a reduction for the amount of time you have had good use from it.
Back to top
View user's profile Send private message
BodgerBaz
Lifetime Member


Joined: Jun 12, 2005
Posts: 368
Location: Mörsdorf, Germany

PostPosted: Fri Jun 22, 2007 9:26 pm    Post subject: Reply with quote

Thanks for that. I'll be contacting them tomorrow Wink
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping