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PDAMODS excelent after sales service!

 
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aliendad
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Joined: Jan 22, 2004
Posts: 278
Location: Romford UK

PostPosted: Thu Mar 04, 2004 1:30 pm    Post subject: PDAMODS excelent after sales service! Reply with quote

:D Emailed PDAMODS.COM SUNDAY evening about a fault with Rikaline cf gps unit, and to explane I could not locate my reciept. The same evening had a reply from someone called Ian with my original order number, and explaining to me, send the unit back with that ref number and it would be replaced.
(Was not expecting a reply Sunday)

Sent the unit back Monday, checked they received it Tuesday AM (from post office site). When I got home from work Wednesday the replacement was waiting for me!

So to shorten the story query started Sunday resolved Wednesday.

I am in mailorder myself and we could not have done better.

Very impressed with the service. :D
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