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TomTom's Method of Covering Up....
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internetpilot
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PostPosted: Fri Jun 23, 2006 5:11 am    Post subject: Reply with quote

If it does like what my GO700 does, if it's in the mount and loses power, it will simply display the splash screen and then shut down. You won't get a chance to bypass the feature. What the fix does is simply remove this "feature" so that it doesn't shut off no matter what happens with the lousey mount. Someone who actually owns a X10 model can feel free to correct me if I'm wrong.

The interesting part to me is that if I'm using my GO700 in the mount, and I remove it from the mount without turning it off, it doesn't automatically shut off. So there's obviously a mount sensor type of thing going on so it knows that it's still in the mount, but is no longer receiving external power, so it's time to shut down. The X10's must really be bouncing out of that mount if they have the same type of design. It's not a matter of they're losing contact with one or two pins due to a jiggle -- they must be losing contact with most (if not all) of the pins in the mount plug.
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andrew4428
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PostPosted: Fri Jun 23, 2006 2:01 pm    Post subject: Reply with quote

Just curious, wouldn't this still be an issue with people who have external sources/devices (audio out, ipod connection) connected to the mount because the unit needs to pass data to the mount when the external source/device is used?
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dirtyweeraincloud
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PostPosted: Fri Jun 23, 2006 2:26 pm    Post subject: Reply with quote

The problem is the little Diamond shaped gromit on the device plain and simple!
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pdriver
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Joined: Jul 08, 2004
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Location: Ilkley, West Yorkshire

PostPosted: Fri Jun 23, 2006 2:50 pm    Post subject: Reply with quote

Well I took my 510 back to Halfords yesterday. I've tried to get on with the unit for 6 weeks now, but eventually I've given up.

- Bluetooth handsfree not working properly
- Vibrating screen mount with droop
- Faulty power connection
- Useless HOME software

The manager at Halfords knew I wasn't the only x10 user having problems and even admitted that he hadn't been supplied with any new stock recently. This sounds to me like somebody at Halfords head office is having a major headache with returns. Maybe theyíve sent them all back to TomTom?

I was able to downgrade to a GO 500 with the £50 difference in price being refunded. I tested the handsfree function straight away and it works flawlessly.

Iíve read some postings about people having difficulty with Halfords but must say in their defence that the Keighley manger was perfectly agreeable. I stuck with my handsfree Bluetooth complaint. It doesnít work Ė itís not fit for purpose and itís not as described.
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Eldar
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PostPosted: Fri Jun 23, 2006 3:10 pm    Post subject: Reply with quote

dirtyweeraincloud wrote:
The problem is the little Diamond shaped gromit on the device plain and simple!


The problem is in poor design, it is absolutely ridiculous to expect customers to tweak an expensive unit to make it work properly. Also, removing the "gromit" does not always help.
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pdriver
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PostPosted: Fri Jun 23, 2006 3:16 pm    Post subject: Reply with quote

Eldar wrote:
removing the "gromit" does not always help.


Agreed. It doesn't always help
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Paul Driver
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lbendlin
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PostPosted: Fri Jun 23, 2006 6:26 pm    Post subject: Reply with quote

Eldar wrote:
Also, removing the "gromit" does not always help.


You can't leave Wallace to himself, can you?
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Eldar
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PostPosted: Fri Jun 23, 2006 8:14 pm    Post subject: Reply with quote

you are not a real Texan, are you Mr B? :-)
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dirtyweeraincloud
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PostPosted: Sat Jun 24, 2006 7:14 am    Post subject: Reply with quote

I`m not asking anyone to remove the gromit as it is there for a purpose.
I`m sure that its there simply to prevent the unit bouncing around, I think those boffins at TT forgot to road test it!
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beashley
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PostPosted: Sat Jun 24, 2006 4:52 pm    Post subject: Reply with quote

Andy_P2002 wrote:
alix776 wrote:
looks more like a fix for a problem to me not a coverup


Have to say I disagree...
Tomtom themselves say in that very article:
Quote:
The new GO range is designed to switch off automatically when it detects that the cigarette lighter has no power.

To then produce a bodge that defeats that design feature to solve a hardware problem is very much a coverup, and actually quite disgraceful IMHO.


Would it not have been better to give users a Menu option. Switch OFF at power loss Yes/No rather than force everyone on to the same boat.

I , and probably lots of other users, have not experienced any mount problems and would like the Switch Off restored.
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Pimmsoclock
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PostPosted: Thu Jun 29, 2006 2:01 pm    Post subject: Reply with quote

It seems like TT, have cornered the market now, and attention has turned to bottom line rather than product quality.

http://www.digitimes.com/systems/a20060629A6028.html

I hope some of the other contenders (Garmin, et al) give TT a fight for our money.
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Eldar
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PostPosted: Thu Jun 29, 2006 9:47 pm    Post subject: Reply with quote

This article is intersting, but it is not exactly a true reflection of the facts, but rather a well-worded rumour with just enough truth added in to make it plausible.
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