Tom Tom support team?

[Royalty]

Is it just me or are Tom Tom usually non-existent in responding to customers via email (sales@tomtom.com) or their online support form? Most companies at least have an auto-responder mail but I've seen or heard nothing from them as yet!

I'm desperate to get my bluetooth charging cradle repaired/replaced - can't imagine life with out it

[Dave]

TomTom are usually very non-responsive unfortunately.

[MrT]

I received a response from them a day or so ago and it took a week to arrive. I used the ISP Clara and they responded to "Dear Mrs Clara".

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