Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Wayfinder/Emtac Chargers Faulty!
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Wayfinder/Emtac Chargers Faulty!

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> GPS Receivers
View previous topic :: View next topic  
Author Message
Dave
Frequent Visitor


Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Sun Oct 12, 2003 11:11 pm    Post subject: Wayfinder/Emtac Chargers Faulty! Reply with quote

An anonymous reader has forwarded an email to us from Wayfinder where Wayfinder have announced that some of the Wayfinder kits including the EMTAC Bluetooth GPS receiver that have been sold have a faulty mains AC power supply charger. This picture is also found at Wayfinder.com. "When the faulty charger is used to charge the battery of the GPS receiver, the GPS receiver can be damaged" a Customer Support Representative at Wayfinder Systems AB says.

Wayfinder go on to say "We are very sorry for this and we will take full responsibility for replacing the faulty chargers free of charge." If you believe you have a faulty charger, send your Name, Shipping address, Phone number, Serial number of the charger (found on the label on the charger) to [email protected]. Could this be the cause of why some Emtac's are failing ???
Back to top
View user's profile Send private message Visit poster's website
neilsum
Occasional Visitor


Joined: Oct 08, 2003
Posts: 13

PostPosted: Sun Oct 12, 2003 11:37 pm    Post subject: Reply with quote

If that is true then FULL MARKS go to wayfinder for owning up to a problem and offering a solution. I think a few PDA companies could learn a thing or two from costumer care like that.
Makes me feel that I would be very confident to buy from theese guys in the future.
-Neil
Back to top
View user's profile Send private message
neilsum
Occasional Visitor


Joined: Oct 08, 2003
Posts: 13

PostPosted: Sun Oct 12, 2003 11:40 pm    Post subject: Reply with quote

Oops, just read my typo of customer, why can I not edit my own posts on these forums?

-Neil
Back to top
View user's profile Send private message
Dave
Frequent Visitor


Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Mon Oct 13, 2003 6:27 am    Post subject: Reply with quote

Because you can't.
Back to top
View user's profile Send private message Visit poster's website
Davidb67
Regular Visitor


Joined: 17/06/2003 13:56:52
Posts: 81
Location: Newcastle upon Tyne, U.K

PostPosted: Mon Oct 13, 2003 9:54 am    Post subject: Reply with quote

Hmmm,
could this also have been the cause of my "iPaq-meltdown" whilst on holiday in the US recently? my iPaq was on charge in the mains in our hotel; when i went to remove it after around 2 hrs, the iPaq was EXTREMELY hot - i burnt my hand picking it up. The battery was fired, and the motherboard. HP repaired it upon my return to the UK, within a week.

I bought a mains "iPaq travel adapter" about 12 months ago from expansys. 2 months ago, i bought my Emtac GPS, and the mains adapter was identical to the one i'd bought from Expansys. I'd used the expansys one regularly at home - the mains unit that came with my iPaq resides at my work - without probems. I THINK it was the "emtac" charger i took on hols with me. Sounds suspiciously like that's the culprit.

Any views?
Back to top
View user's profile Send private message
Dave
Frequent Visitor


Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Mon Oct 13, 2003 2:25 pm    Post subject: Reply with quote

Sounds like you could be onto something there!
Back to top
View user's profile Send private message Visit poster's website
tedkay
Regular Visitor


Joined: 23/10/2002 02:45:38
Posts: 223
Location: United Kingdom - Ringwood Hants

PostPosted: Mon Oct 13, 2003 11:03 pm    Post subject: Reply with quote

Hi

I rarely charge mine indoors with the AC charger, but come to think of it the unit did fail after just such a charge, not in the car on the DC charger ..........? But if the units are getting 'fried' by the AC charger in some way how can they sometimes suddenly come back to life again like mine did? (I drained it for 24 hours, after which I still had no green light - switched it off and on a few times - no good, so I gave up and put it down. A couple of hours later I gave it another go prior to shipping it back to Expansys and the damn thing worked) Trouble is after this you could never rely on it again so it still went back.

I agree with Neil about Wayfarer getting full marks for their honesty, maybe Socket would like to take a leaf out of their book.

Ted
Back to top
View user's profile Send private message Send e-mail
Harold
Occasional Visitor


Joined: Oct 14, 2003
Posts: 1

PostPosted: Tue Oct 14, 2003 4:45 pm    Post subject: more confident about Wayfinder and EMTAC solution Reply with quote

Totally agree with Neil, as well. Thumbs Up

I am using the Wayfinder kit with my 7650(hope will have a new 6600 shortly) in UK, generally it guides me correctly, smoothly and well. Indeed, it is a honorable doings Wayfinder/EMTAC acts, though there is no problem with my AC charger. I purchased one Socket Bluetooth before using Wayfinder solution. Two same Bluetooth GPS in my hands now!

After contacting with the representative in UK, they told me that Wayfinder/EMATC did officially announce to the distributor about the faulty charger and replaced all the faulty chargers at manufacturer cost, should be the EMTAC I think.
Back to top
View user's profile Send private message
Uetz
Occasional Visitor


Joined: Oct 14, 2003
Posts: 1

PostPosted: Tue Oct 14, 2003 5:04 pm    Post subject: It is what a service provider should do! Reply with quote

Idea

I have problem with the AC charger came with the Euronavigator which I purchased from France distributor five months ago.

The Representative replace a brand new AC charger for me quickly within ten days, I really appreciate their support.

:D
Back to top
View user's profile Send private message
sjs
Occasional Visitor


Joined: Aug 19, 2004
Posts: 10

PostPosted: Sat Aug 21, 2004 6:37 pm    Post subject: Reply with quote

can someone explain this AC charger issue to me?
is it a global AC charger problem affecting all emtec trine units? affects those purchased in the USA too? who is wayfarer? thank you much
Back to top
View user's profile Send private message
Dave
Frequent Visitor


Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Sat Aug 21, 2004 7:34 pm    Post subject: Reply with quote

Wayfarer ? You mean WAYFINDER, it's a company that is also selling re-badged Emtac's.

Personally I've never used the Emtac charger, just use a regular 5vdc Pocket PC generic charger and you will be fine.
Back to top
View user's profile Send private message Visit poster's website
sjs
Occasional Visitor


Joined: Aug 19, 2004
Posts: 10

PostPosted: Sun Aug 22, 2004 1:18 am    Post subject: Reply with quote

thanks..yes i meant wayfinder. ok, so i presume the std charger included with the non rebranded emtacs are all ok and have no recall?

so u have had good luck with a standard ipaq 5v charger then?
i was thinking to do that too, with a Y splitter....ever done that?

i got nervous because in the manual here:
http://www.emtac.com/download/CRUX_II_BTGPS_GPS_Receiver_User_Guide_English_20021219.pdf

they said *no less than 6 different times on 6 different pages, and often in red* "DO NOT USE ANY OTHER CHARGER OTHER THAN THE BTGPS" and then they mention explosion...

now, i realize they are probably trying to protect themselves, but 6 times was a little excessive. i began to wonder if, perhaps, the charger circuit was not in the emtac itself as usual, but instead in the charger. that would be pretty wierd, but possible, and if true, thats the only case where i wouldnt want to use some other power source.....but that seems like a big design flaw for dangerous Li-ion batteries...
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> GPS Receivers All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.11 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
20.115 (30 Nov 22)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping