Dell handhelds get fix

[Dave]

Dell is ready to deliver a pair of software upgrades for its Axim X5 handheld, including a performance fix for some models and an optional operating system upgrade for others.

The Round Rock, Texas, PC maker began shipping on Thursday a free update CD that contains software to remedy a performance glitch that affects Axim X5 models shipped with Microsoft's Windows Mobile 2003 Software for Pocket PC before July 16, a company representative said.

Meanwhile, Dell has also set a date to begin delivering an operating system upgrade for Axim X5 owners who wish to move up from Microsoft's Pocket PC 2002 to the Windows Mobile 2003 software. Delivery of the $29 upgrade had been delayed by the software glitch.


Dell will begin shipping Windows Mobile 2003 upgrade CDs in the United States and most other countries on Sept. 17. CDs with the OS upgrade began shipping in Europe this week, she said.

The software updates should help Dell bring its Axim X5 customers up-to-date. The Axim X5 is an important product for the company as it's the first handheld to carry the Dell brand. The device has already made its presence known: Dell held almost 7 percent of the handheld market during the second quarter of 2003, according to IDC.

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