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Want to buy new maps - don;t have my original CD/sleeve
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timmyo
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Joined: Oct 20, 2004
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PostPosted: Fri Sep 16, 2005 4:27 pm    Post subject: Want to buy new maps - don;t have my original CD/sleeve Reply with quote

Is there any way to do this? I have been around in circle on the TomTom site and can't see a way to do it ?

Anyone had this problem and found a solution? I just want to buy the latest TTG software/maps/postcode feature

ta

Tim
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timmyo
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PostPosted: Fri Sep 16, 2005 5:47 pm    Post subject: Reply with quote

btw has the TomTom support site been down long or just today ?

I managed to download the upgrade file from the website (5.2) and I now need to go to www.ttcode.com to get a code which I am expecting to have to pay for (?) but the site is down (all day)
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timmyo
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PostPosted: Fri Sep 16, 2005 6:29 pm    Post subject: Reply with quote

ok support area working - I can only retrieve the product code with my original receipt - what a joke Sad Who keeps them ? Rolling Eyes

TomTom don't want my money it seems Evil or Very Mad
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sparkey
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Location: Pembrokeshire

PostPosted: Fri Sep 16, 2005 6:41 pm    Post subject: Reply with quote

you got product code the thing on credit card thingy you only need your device code that is your tomtom which is LLNLLLLLLL

L=letters
N=number
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sparkey
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PostPosted: Fri Sep 16, 2005 6:44 pm    Post subject: Reply with quote

Could have also dl update to your map from

http://www.tomtom.com/support/support.php?ID=3&Language=1


Which is FREE Wink
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Eldar
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PostPosted: Fri Sep 16, 2005 7:49 pm    Post subject: Reply with quote

sparkey wrote:
Could have also dl update to your map from

http://www.tomtom.com/support/support.php?ID=3&Language=1


Which is FREE Wink


Map updates are not free, you are referring to application update.
timmyo: you'll need to get in touch with TT CS, they should be able to explain how you can upgrade your old UK map to the new version, if you lost your CD with the product code try to get as much info as you can, including credit card records, delivery notes and bank statements with references to your initial purchase.
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Oldboy
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PostPosted: Fri Sep 16, 2005 8:12 pm    Post subject: Reply with quote

timmyo wrote:
ok support area working - I can only retrieve the product code with my original receipt - what a joke Sad Who keeps them ? Rolling Eyes

TomTom don't want my money it seems Evil or Very Mad

Tim - You only need your Product Code from your Old Map to be able to get the Updated Map.

You need to follow the trail from http://www.tomtom.com/shop/upgrade.php
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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timmyo
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PostPosted: Sat Sep 17, 2005 1:38 pm    Post subject: Reply with quote

Oldboy wrote:
timmyo wrote:
ok support area working - I can only retrieve the product code with my original receipt - what a joke Sad Who keeps them ? Rolling Eyes

TomTom don't want my money it seems Evil or Very Mad

Tim - You only need your Product Code from your Old Map to be able to get the Updated Map.

You need to follow the trail from http://www.tomtom.com/shop/upgrade.php


That site is down today yet again.

Although, I think that it's the product code I was referring to as not haviong access to, and which requires my original purchase receipt to get from TomTom (and which takes 6 weeks)

I appreciate that I am only one customer, and that the 70 Euro or so of lost revenue isn't going to bankrupt them Laughing but if there is a dumber way to do this, I can't think of it. Rolling Eyes

I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it.
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Oldboy
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PostPosted: Sat Sep 17, 2005 1:49 pm    Post subject: Reply with quote

timmyo wrote:
I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it.

You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded.
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TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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timmyo
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PostPosted: Sat Sep 17, 2005 8:01 pm    Post subject: Reply with quote

Oldboy wrote:
timmyo wrote:
I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it.

You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded.


maybe i downloaded the wrong file then? I'll try again if/when the site is available
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Oldboy
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PostPosted: Sat Sep 17, 2005 8:09 pm    Post subject: Reply with quote

timmyo wrote:
Oldboy wrote:
timmyo wrote:
I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it.

You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded.

If you want version 5.0 upwards, you can download it from - http://myweb.tiscali.co.uk/oldboy/TomTomPOI/index.html

maybe i downloaded the wrong file then? I'll try again if/when the site is available

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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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timmyo
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PostPosted: Mon Sep 19, 2005 10:23 am    Post subject: Reply with quote

Oldboy wrote:
timmyo wrote:
Oldboy wrote:
timmyo wrote:
I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it.

You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded.

If you want version 5.0 upwards, you can download it from - http://myweb.tiscali.co.uk/oldboy/TomTomPOI/index.html

maybe i downloaded the wrong file then? I'll try again if/when the site is available


ta for that - I just found it on your site at http://myweb.tiscali.co.uk/oldboy/TomTomUpdates/index.html - will use that one when I get home

ta

Tim
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Snig
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Joined: Nov 23, 2004
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Location: Solihull, UK

PostPosted: Mon Sep 19, 2005 1:26 pm    Post subject: Reply with quote

Tim,

If you've changed SD card (to a non-TomTom one), you do need to type in the activation code when you change firmware version. I suspect you had the right file but Oldboy hasn't changed SD cards.

Regards,
Mark.
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Oldboy
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PostPosted: Mon Sep 19, 2005 8:20 pm    Post subject: Reply with quote

Snig wrote:
Tim,

If you've changed SD card (to a non-TomTom one), you do need to type in the activation code when you change firmware version. I suspect you had the right file but Oldboy hasn't changed SD cards.

Regards,
Mark.

Oh yes he has. I went from 128MB, to 256MB, and finally to 1GB.

The only time I activated was when I bought MOWE.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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Snig
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PostPosted: Mon Sep 19, 2005 10:15 pm    Post subject: Reply with quote

Oldboy wrote:

Oh yes he has.


So much for that idea, then. :D

Still, I'm not surprised that Tim's being asked to activate the firmware - I had to when I went from 4.42 to 5.0. Lots of others did too. Others didn't and the theory of the day was that it was down to changing SD cards. Ho hum.

Regards,
Mark.
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