Navigone

chris_w · Posted: Wed Jul 13, 2005 8:24 am Post subject: Navigone

Hi,

Shelled out some more hard earned cash and bought another system (GO700) I'm sure it will have it's own quirks and problems but I've had my fill of Navigon misinformation, the car power adapter and software working when it feels like it and TMC issues with the upgrade.

What really grates is the way this company feels it's OK to mislead customers and advertise a cheap upgrade in the hope enough will buy it before anyone realises they are being fleeced, then totally deny the issue even exists - thanks to everyone who posted on this forum warning people.

I'd only bought the system 8 weeks before the upgrade was announced - I wasn't bothered about paying for an upgrade. What I did expect was the functionality from the TMC module I had paid extra for to still exist. Too much to ask?

I even called Navigon to clarify the situation (It took some believing I'm sure you'll agree) - The chap who answered the phone initially tried to deny it then suddenly changed his mind and admitted it wasn't currently working.

You just have to look at the Clevermap prices to understand where they are going with this product.

So it is now officially "shelved" :D - yes I really do dislike it that much I wouln't inflict the company never mind the product on anyone else - I'm not that much of a git.

Just wanted to say thanks to all the people who have posted on this forum who have made living with this terrible product just that little bit easier.

Maybe I'll see some of you in the TOMTOM forums................

Cheers,

Chris

Pocketgps · Posted: Wed Jul 13, 2005 1:11 pm Post subject:

Navigon say they will have an update/patch available from the 21st July, 2005. What it includes we will have to wait to find out, but one main problem is the very slow speed it works at, also the grey map colours, and I now see that they have entered in to an agreement with Mitac to supply mapping to them, but they say the map data will be Tele Atlas and not Navteq as used with Mobile Navigator 5.

Personally I have always preferred Tele Atlas, it was a big surprise to find they had changed from Tele Atlas with version 5, the Navteq maps are so out of date around my home location compared to the old Tele Atlas.

My personal score out of 10 for version 4 = 8.5

My personal score out of 10 for version 5 = 4

The biggest backward step I have seen for a new product version, released without proper beta testing, these issues should not have ever arisen.

chris_w · Posted: Wed Jul 13, 2005 1:49 pm Post subject:

Totally agree - I really can't see the logic in releasing a product which obviously needed more testing.

They managed to launch it before TOMTOM launched their new products - that could very well be the reason it was rushed.

chris_w · Posted: Wed Jul 13, 2005 1:58 pm Post subject:

Totally agree - I really can't see the logic in releasing a product which obviously needed more testing.

They managed to launch it before TOMTOM launched their new products - that could very well be the reason it was rushed.

alistairm1 · Regular Visitor Joined: Mar 30, 2005 Posts: 104

Anyone seen the patch yet??

chris_w · Posted: Thu Jul 21, 2005 3:29 pm Post subject:

Nothing published - I've checked their update page.......

brojd · Posted: Fri Jul 22, 2005 10:03 am Post subject:

Is this the URL to where the patch will be posted?

http://www.navigon.com/site/int/en/service_support/download_center

chris_w · Posted: Sat Jul 23, 2005 12:42 am Post subject:

That's the one

brojd · Posted: Mon Jul 25, 2005 9:14 am Post subject:

ok, thanks!

Petekk · Regular Visitor Joined: Mar 06, 2004 Posts: 137

As suspected the update does not provide TMC support for the UK!

If fact it removes support for French TMC from Mediamobile, but continues to support trafficFM

chris_w · Posted: Sat Jul 30, 2005 8:27 pm Post subject:

They should really make it clear what they are going to do about this Sad

.

Even if it's nothing.
_________________
Thanks,

Chris

Navsteve · Occasional Visitor Joined: Oct 26, 2004 Posts: 9

Hi Guys,
Pretty p'd off with Navigon now. For me the software and new patch seems to work OK but THE VANISHED TMC IN THE UK is a big issue!
It's clearly a matter of misleading advertising and I wonder if anyone is considering taking NAVIGON to task - maybe a few of us who shelled out for MN5 recently - consumer law in the EU will support us?
I recently sent a strong communication to their CEO - no reply. I guess they're only interested in their German market - where TMC still works.
It's a great pity, as TT has its faults too and competition is healthy.
Ah me - it's back to good old FM Radio Traffic Reports! Sad

chris_w · Posted: Wed Aug 24, 2005 4:56 pm Post subject:

Luckily I cancelled my order for 5 and stuck with 4.2.

I can't see Navigon gettig much of a market share in the UK without TMC now...........................
_________________
Thanks,

Chris

Pocketgps · Posted: Wed Aug 24, 2005 5:15 pm Post subject:

chris_w · Posted: Wed Aug 24, 2005 8:32 pm Post subject:

I bought a TTGO 700 - oh joy. No looking back :D
_________________
Thanks,

Chris

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