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Help - Out of memory error

 
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lozg
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Joined: 23/01/2003 12:36:33
Posts: 18
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Help please Whilst using my iPAQ 3870/Ins, it suddenly gave me the following error



Out of Memory (FlatNetw 1)

26312.94KB, ProgM: 17576.00KB

StrgM: 19445.39KB



Now the device will not route, it just keeps looping around with this error message, I have tried pressing the reset button and unloading and reloading the application, all to no avail.

I have also tried using the supplied card and also a 1GB drive, both give same errors.



Any advise



Yours lost in the wilderness


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Loz
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Dave
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Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Goto the START | SETTINGS | MEMORY and see how much available memory (not storage space) you have (right hand side of slider).



You may be below 10mb wihch might be causing the problem. Equally the storage space for temp files may also be too small. This can be caused by having too many programs or synced data on the Pocket PC.
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lozg
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Joined: 23/01/2003 12:36:33
Posts: 18
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Thanks for the quick response.

Checked the memory free and it shows 24.65MB Program (R/Side)

and 18.99MB Storage (L/Side)
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Dave
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Joined: Sep 10, 2003
Posts: 6460
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PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

In that case memory shouldn't be an issue, it could be that a file is corrupted. When you unloaded, did you uninstall, then soft reset, check to see if the directories were still created and delete any that were still there for CoPilot before re-installing ?



It could be that you have uninstalled it but there is a corrupted file that isn't getting overwritten.



TBH I really haven't used iNS, but I have used CoPilot which is essentially the same software (albeit newer). It might also be an idea to check out Team Warrior s website as they provide the UK support for iNS and might have a few more suggestions if nobody else here has any.
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lozg
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Joined: 23/01/2003 12:36:33
Posts: 18
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Thanks again Dave.

I will try a complete de-install, ensure all directories deleted, another reset, then reload. If it fails ... duck.

On second thoughts I will try team warriors.
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MarkP
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Joined: 08/09/2002 10:45:31
Posts: 31
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Have you tried to download the maps again to the CF card? I got a similar error message and this solved the problem.


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lozg
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Joined: 23/01/2003 12:36:33
Posts: 18
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Thanks MarkP, I will try that next, I now have a unit that cannot resolve routes, so here we go.
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MarkP
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Joined: 08/09/2002 10:45:31
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PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Lozg? Did reloading the maps work? Another casue could be that the sleeve has not engaged properly and there is no signal which makes the programme hang. You will know that this has happened because the welcome page will not show initially.
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lozg
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Joined: 23/01/2003 12:36:33
Posts: 18
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

MarkP

I haven't been able to reload the maps yet, need to get back home to the main PC, this should happen tonight.

However I am certain that the sleeve is engaging correctly, as the iPAQ will show present postition and update, it just wont select a route.

Will update after tonights fun & games.
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matt1971
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Joined: 27/02/2003 12:27:15
Posts: 79
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PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

Hi,



Had exactly the same problem and it turned out that the route I was planning was to too big to be calculated.



Just a thought try and reduce your route. Instead of having many parts of a trip try calculating just the first part of the trip, if it still fails try a very short trip.



Mine failed when I tried to plan London to Bath to Telford to Bradford to Wolverhampton to London. Instead I did London to Bath to Telford and it worked fine.



Hope this helps.





Matt
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lozg
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Joined: 23/01/2003 12:36:33
Posts: 18
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Help - Out of memory error Reply with quote

All,

Thanks for the guidance, I can now say that I can find my way again, after reloading all the software it works as new.

What is interesting is that I took a copy the the card onto a 1GB drive and was using the copy for ages, all worked fine, then .... no routes, changed back to the original card and still no routes.

But now both are woking again.

Thanks again to all.....until next time !
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