Author |
Message |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
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Forum: TomTom Portable Navigation Devices Posted: Sun Sep 27, 2009 4:46 pm Subject: Many Thanks |
With your help I have acheived what TT support could not........
A working Sat Nav
'' ' ' ' : ... |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
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Forum: TomTom Portable Navigation Devices Posted: Sun Sep 27, 2009 12:08 pm Subject: Tomtom XL IQ stuck at the TT splash screen |
The unit is now functional and has a complete map on it. I have used it last night and this morning with out it locking up.
However the post code address entry does not work. Any ideas? |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
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Forum: TomTom Portable Navigation Devices Posted: Sat Sep 26, 2009 4:09 pm Subject: Fingers crossed |
Well Andy thanks for all your help.
I know have a map and software on the unit and am I am doing aback up as I type this.
Hopefully the fault that started all this has been rectified..
Many ... |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Sat Sep 26, 2009 8:20 am Subject: Tomtom XL IQ stuck at the TT splash screen |
I am downloading a map now, so fingers crossed.
Hopefully your map extract technique will work as it is the map installation stage that has always failed.
I may have to get back to you for furth ... |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Sat Sep 26, 2009 7:54 am Subject: Tomtom XL IQ stuck at the TT splash screen |
Andy,
I have reformatted the unit and installed the the operating program. The unit states no maps found on start up |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Fri Sep 25, 2009 6:56 pm Subject: Tomtom XL IQ stuck at the TT splash screen |
Many thanks for your help Andy.
I have carried out all of the above and the unit freezes whilst trying to upload the map and locks everything up on the computer. I have to soft power off my PC to g ... |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Thu Sep 24, 2009 8:14 pm Subject: Tomtom XL IQ stuck at the TT splash screen |
thanks for the offer Andy but looking at your location perhaps I am a bit to far away...... I am near the East Midlands Airport in Derbyshire |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Thu Sep 24, 2009 6:29 pm Subject: Tomtom XL IQ stuck at the TT splash screen |
I have called them but still not getting a solution. A number of support staff have said they will call me back but this has never materialised. So I am still none the wiser as to how/when or if this ... |
Topic: Wonderful Service |
jondc
Replies: 3
Views: 2035
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Forum: TomTom Portable Navigation Devices Posted: Thu Sep 24, 2009 5:58 pm Subject: Wonderful Service |
Blimey thats good.
May be I should offer to pay to get my 2 month old unit repaired and they may pull their fingers out of their ar*e and get mine sorted. |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Thu Sep 24, 2009 5:55 pm Subject: Tomtom XL IQ stuck at the TT splash screen |
They have said they will not replace it as it is over 28 days old. They have not been able to offer a repair to date and have referred it to 2nd line support. I am currently waiting for a resolution b ... |
Topic: Tomtom XL IQ stuck at the TT splash screen |
jondc
Replies: 18
Views: 5207
|
Forum: TomTom Portable Navigation Devices Posted: Thu Sep 24, 2009 5:33 pm Subject: Tomtom XL IQ stuck at the TT splash screen |
I have had nothing but problems since purchasing this unit with freezing whilst in operation, not seeing the traffic device and then not accepting updates.
I have reformatted the drive under TT su ... |
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