Please help... Map Update stuck at 1 hour 48 minutes

sussamb · Posted: Sun Apr 17, 2016 8:54 am Post subject:

Well there are far too many reasons why a map update may appear to be or is actually stuck to be able to explain every one. The vast majority go without a hitch.

However it's one reason why many folks decide to use a clone device to download the update so that if there ever is an issue the satnav isn't affected.
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MimiLabonq · Occasional Visitor Joined: Apr 06, 2016 Posts: 10

Thank you, sussamb. I've had seven updates go without a hitch previously.

May I ask what you mean by a clone device?

sussamb · Posted: Sun Apr 17, 2016 9:30 am Post subject:

To create a clone you copy the Garmin folder from your device to a SD card or USB stick. Express will see that as your device, since the Garmin folder contains the file GarminDevice.xml which is the file that contains the details about your device.

Express will install all the updates then to your card/stick. Having done that successfully you then manually copy the files to your device.
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MimiLabonq · Occasional Visitor Joined: Apr 06, 2016 Posts: 10

Ah, I see. Thank you!

M8TJT · Posted: Sun Apr 17, 2016 12:17 pm Post subject:

I'll second that thanks suss. Now to get a card and get on with it. Very Happy

Kremmen · Posted: Sun Apr 17, 2016 3:05 pm Post subject:

I must be in the minority that has had more failures than clean map updates. Fortunately a second run always seems to either carry on from where it failed or has a second try using the already downloaded maps.
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locksmith · Lifetime Member Joined: Aug 16, 2005 Posts: 221

I had the same thing a week or so ago with my nuvicam. It had previously updated ok out of the box but hung on updating the 2017 map.

I tried again today and bingo it took about 15 minutes!!

Just checked that the 2017 was indeed loaded (yes) but there is an additional "map" Europe DEM. What is that?

sussamb · Posted: Fri Apr 22, 2016 10:21 am Post subject:

That's the Digital Elevation Model map, so your device can show shape of the land etc

https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B3468e640-f128-11df-ea12-000000000000%7D
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M8TJT · Posted: Fri Apr 22, 2016 10:24 am Post subject:

Typing 'Europe DEM' into Google would have saved you quite a lot of typing Very Happy

locksmith · Lifetime Member Joined: Aug 16, 2005 Posts: 221

Thanks.
Strangely I get a skimlinks page cicking that link?

sussamb · Posted: Fri Apr 22, 2016 11:03 am Post subject:

Not sure what that is?

Just Google What is a DEM basemap if that link isn't working for you.
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M8TJT · Posted: Fri Apr 22, 2016 11:47 am Post subject:

Link works just fine and dandy for me.
Get rid of skimlinks in your browser. Very Happy

locksmith · Lifetime Member Joined: Aug 16, 2005 Posts: 221

Its in my browser?

No idea what that means Smile

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