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Posted: Fri Mar 11, 2016 7:32 pm Post subject: lost half of europe on last update?
xl live.
hi all
i updated my western europe map this morning and apart from losing all my poi's (thanks robert from this forum for his help retrieving them from a backup), i now find half the countries i used to have on my device are not there. in particular Spain that i drive in 6 times a year.
my map folder is now only around 780mb (it used to be around 1.2 gb).
i've tried reconnecting to tomtom home but the map update is now no longer there.
any ideas guys? my map is now showing on my device as Europe_West v966.7372.
on my backup from April 2015 it shows as Western_Europe
.......................................... \|||/
....................................... (o o)
-----ooO-(_)-Ooo--------
Wot, no UK?
Ahhh! It's TT getting ready for Brexit.
ETA. I'm assuming that the XL Live doesn't have a memory card slot? If not, yes a call to TT is the best chance of a solution. _________________ Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
Joined: Feb 25, 2005 Posts: 228 Location: St Neots Cambs UK
Posted: Wed Mar 16, 2016 6:27 pm Post subject: New access to more than one map-zone
I have also just updated my TomTom XL Live and found the map zones are different. I would like to have acescs to France, Belgium, Netherlands and Germany at the same time but it seems with the new zones this is not possible.
My query is can a download two two zones I would need to a laptop and then upload the zone with Germany on to the TT XL when I cross over into Germany rather than have to find an internet connection to change the map zone. Thanks _________________ Dave R (h5djr)
Posted: Wed Mar 16, 2016 6:56 pm Post subject: Re: New access to more than one map-zone
h5djr wrote:
I have also just updated my TomTom XL Live and found the map zones are different. I would like to have acescs to France, Belgium, Netherlands and Germany at the same time but it seems with the new zones this is not possible.
My query is can a download two two zones I would need to a laptop and then upload the zone with Germany on to the TT XL when I cross over into Germany rather than have to find an internet connection to change the map zone. Thanks
I'm in a similar battLe with tomtom as I need uk France and Spain and these are not in the same zone but the 2 zones out of 3 that I need will fit on my device but they say I cannot do this.
Ridiculous as my previous map had all of western Europe on the 1 map.
Really wish I hadn't upgraded and they cannot even make the last map that fitted on my device available to me for some reason!!!
On the older devices like the XL that still use TTHome & therefore can be read/seen in your PC as another drive there's no apparent reason why you couldn't download/add one zone then cut/paste this new map folder back to your PC then download another zone. Once done, subject to memory, just copy the previous zoned map folder back onto your device/SD card then theoretically you'll have both & can "switch maps"
On the older devices like the XL that still use TTHome & therefore can be read/seen in your PC as another drive there's no apparent reason why you couldn't download/add one zone then cut/paste this new map folder back to your PC then download another zone. Once done, subject to memory, just copy the previous zoned map folder back onto your device/SD card then theoretically you'll have both & can "switch maps"
hi justbrowsing
that is exactly what i would like to tryand do but having downloaded the zone that inludes uk and france (central) the download for the other zones for spain (western) no longer shows in Home as available for download, just the usual gpsquickfix, tomtom cameras etc, but the download map option is no longer there?
On the older devices like the XL that still use TTHome & therefore can be read/seen in your PC as another drive there's no apparent reason why you couldn't download/add one zone then cut/paste this new map folder back to your PC then download another zone. Once done, subject to memory, just copy the previous zoned map folder back onto your device/SD card then theoretically you'll have both & can "switch maps"
hi justbrowsing
that is exactly what i would like to tryand do but having downloaded the zone that inludes uk and france (central) the download for the other zones for spain (western) no longer shows in Home as available for download, just the usual gpsquickfix, tomtom cameras etc, but the download map option is no longer there?
Try "Purchase map" button which should show those actually available to you already?
On the older devices like the XL that still use TTHome & therefore can be read/seen in your PC as another drive there's no apparent reason why you couldn't download/add one zone then cut/paste this new map folder back to your PC then download another zone. Once done, subject to memory, just copy the previous zoned map folder back onto your device/SD card then theoretically you'll have both & can "switch maps"
hi justbrowsing
that is exactly what i would like to tryand do but having downloaded the zone that inludes uk and france (central) the download for the other zones for spain (western) no longer shows in Home as available for download, just the usual gpsquickfix, tomtom cameras etc, but the download map option is no longer there?
Try "Purchase map" button which should show those actually available to you already?
ok thanks again for your advice.
will try that tonight.
Joined: 30/12/2002 17:36:20 Posts: 4912 Location: Oxfordshire, England, UK
Posted: Thu Mar 17, 2016 11:09 am Post subject: Re: lost half of europe on last update?
Hi tonygold,
tonygold wrote:
... and apart from losing all my poi's (thanks robert from this forum for his help retrieving them from a backup)
Firstly no problem. I'm glad that my advice worked.
Secondly, do the xl live have an SD card slot?
Thirdly [warning possible risk] you might be able to squeeze a little space back by reorganizing or running a de-fragmentation program on your XL. If you go down this route:
1. Do a compete back up (not via home) but by copying the entire contents of the xl live to a new folder on your PC. Personally I keep all backup and have a folder like "C:\Data\Backup\TomTom 950 Live\2011-01-01" and create a manual backup every time I make a change (new maps etc).
2. If you have a defrag program you could run it, else delete the entire contents of your XL Live and copy the entire backup back to it.
[Warning again]Don't blame me if it goes wrong. Although I have done both defrag and entire delete/restore on my old 950 LIVE and things worked OK.
Now if the XL LIVE does have an SD card slot then things become interesting. You can have multiple versions of the same map, providing that you have a big enough card (that the device can cope with) you could have the current, previous, previous to that ... etc versions of maps. Let us know if your XL LIVE has an SD card slot and if it does I'll try and remember how to do the above.
Regards, _________________ Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
Posted: Thu Mar 17, 2016 12:09 pm Post subject: Re: lost half of europe on last update?
Privateer wrote:
Hi tonygold,
tonygold wrote:
... and apart from losing all my poi's (thanks robert from this forum for his help retrieving them from a backup)
Firstly no problem. I'm glad that my advice worked.
Secondly, do the xl live have an SD card slot?
Thirdly [warning possible risk] you might be able to squeeze a little space back by reorganizing or running a de-fragmentation program on your XL. If you go down this route:
1. Do a compete back up (not via home) but by copying the entire contents of the xl live to a new folder on your PC. Personally I keep all backup and have a folder like "C:\Data\Backup\TomTom 950 Live\2011-01-01" and create a manual backup every time I make a change (new maps etc).
2. If you have a defrag program you could run it, else delete the entire contents of your XL Live and copy the entire backup back to it.
[Warning again]Don't blame me if it goes wrong. Although I have done both defrag and entire delete/restore on my old 950 LIVE and things worked OK.
Now if the XL LIVE does have an SD card slot then things become interesting. You can have multiple versions of the same map, providing that you have a big enough card (that the device can cope with) you could have the current, previous, previous to that ... etc versions of maps. Let us know if your XL LIVE has an SD card slot and if it does I'll try and remember how to do the above.
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