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Latest Map updates

 
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Wizzardoz
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PostPosted: Sat Jan 30, 2016 9:41 pm    Post subject: Latest Map updates Reply with quote

I have updated my 2699 using the Garmin Express. This was sucessful according to the software. However, if I run Express again, it asks me to update again. Is there an issue with my download or can I verify the map version?
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Kremmen
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PostPosted: Sun Jan 31, 2016 7:03 am    Post subject: Reply with quote

Yes, via Garmin Express. It should show both the firmware and map version installed.
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sussamb
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PostPosted: Sun Jan 31, 2016 8:34 am    Post subject: Reply with quote

You can also check map version in Settings, Map & Vehicles, myMaps and software version in Settings, Device, About.

It's possible Express is telling you about a software rather than map update, although note if you didn't install the full map you're entitled to it will also say there is a map update available.
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MichaelCahill
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PostPosted: Mon Feb 01, 2016 12:19 am    Post subject: Reply with quote

I have a similar "problem" with my 3590.

Every time I plug it in, GE tells me that there is a software update available, taking approx. 1 minute. It downloads in a few seconds and I am then told that I am up-to-date. If I unplug and plug in again, the same message appears.

An annoyance, especially in case there is a genuine, critical patch that I may ignore. Sad
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Kremmen
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PostPosted: Mon Feb 01, 2016 6:56 am    Post subject: Reply with quote

Are you following the exact procedure?

Download and install the update
Unplug the device
Start the device whilst unplugged and wait for the main menu
Plug back in to PC again, with GE still running to complete

You never used to have to do the unplug sequence I seem to recall?
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sussamb
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PostPosted: Mon Feb 01, 2016 7:53 am    Post subject: Reply with quote

Which update is it?
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MichaelCahill
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PostPosted: Mon Feb 01, 2016 11:22 pm    Post subject: Reply with quote

sussamb wrote:
Which update is it?

It doesn't say, just that an update is available and it will take about 1 minute to install.
At the end of the process it tells me that I am up-to-date and have v8.20.
However, if I "safely remove" and then plug in again, the update message reappears and the prowess repeats.

I have tried the method suggested by Kremmen with the same outcome.

Just a minor irritation. Sad
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sussamb
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PostPosted: Tue Feb 02, 2016 7:59 am    Post subject: Reply with quote

Sounds like the GarminDevice.xml file isn't being rewritten. Look in the Garmin folder on your nuvi, delete that file and then disconnect and reboot the nuvi, that will force it to recreate the .xml file.

Now Express should report it correctly. If it still doesn't it's possible it's an update for your traffic cable (if you have one). So the update won't apply until you run your nuvi with the cable attached and powered up.
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Wizzardoz
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PostPosted: Thu Feb 04, 2016 9:08 am    Post subject: Reply with quote

sussamb wrote:
You can also check map version in Settings, Map & Vehicles, myMaps and software version in Settings, Device, About.
.


On 2699, when I go to myMaps, only choice / info I get is :

CN Europe NTU 2016.30 Foursquare
CN Europe NTU 2016.30 ALL

BUT Settings, about shows 8.20 which I think is the latest version.
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sussamb
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PostPosted: Thu Feb 04, 2016 9:26 am    Post subject: Reply with quote

Yes, that shows you're up to date on maps and software.
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Roy124
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PostPosted: Sat Feb 06, 2016 8:43 pm    Post subject: Reply with quote

I had the Update available message each time but now it is OK. Just had an update to Garmin Express though.
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